α OnePixel: Facebook Pixel API for Shopify

α OnePixel: Facebook Pixel API

Manage Facebook CAPI, TikTok Pixel & Retargeting Ads Analytics

Rating

4.7

feedback

82

Reviews

chart

#120

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    18%
  • Less than a month
    41%
  • Less than a year
    21%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members like Ricky, Julie, and Harper. Customers appreciate the quick and helpful assistance they received in setting up the app and resolving any issues with pixel tracking. The app itself is described as easy to install and use, with clear instructions provided. Users also highlight the app's effectiveness in tracking multiple pixels and events, improving data analysis and ad optimization. However, there are a few negative reviews mentioning issues with tracking events without a paid plan and some pop-up ads that can be disruptive.

Highlights

Positive customer support and assistance provided by team members like Ricky, Julie, and Harper
Ease of installation and use of the app with clear instructions
Effectiveness in tracking multiple pixels and events for improved data analysis and ad optimization
Issues mentioned in negative reviews include tracking events without a paid plan and disruptive pop-up ads

Rating Breakdown

  • 5
    95% (78 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)

Reviews with Text

  • 91% (75)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 7, 2026

fast response great help

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

10/10 service

Store

Lumexo

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Hola, el pixel funciona correctamente y el soporte me ha ayudado en todo momento. ¡Lo recomiendo!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

muchas gracias a ricky por su servicio profecional

Store

trepoli

Using app

8 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 26, 2025

The app doest work with the event purchase waste of time

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Hi Brumatta Store Admin, This is the OnePixel Support Team. We’re truly sorry to hear about the frustration you experienced, and we sincerely apologize for the inconvenience caused. After reviewing your feedback, we’d like to clarify the situation regarding the purchase event not working on your custom checkout page. At the moment, OnePixel is designed to work specifically with Shopify’s default checkout. This means that purchase event tracking may not function properly if the checkout process is customized or managed by another app. That said, your feedback is extremely valuable to us. We’ve shared it with our Product team so they can consider ways to improve compatibility in future updates. We’ll make sure to keep you informed if there’s any progress on this. In the meantime, we’ve also reached out to you via email with more details and possible next steps. Please take a moment to check your inbox and reply so we can continue assisting you and do our best to resolve the issue. If you have any further questions, feel free to contact us via live chat or email us directly at [email protected] and we’re always happy to help. Best regards, The OnePixel Team

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more