α OnePixel: Facebook Pixel API for Shopify

α OnePixel: Facebook Pixel API

Manage Facebook CAPI, TikTok Pixel & Retargeting Ads Analytics

Rating

4.6

feedback

80

Reviews

chart

#115

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    18%
  • Less than a month
    44%
  • Less than a year
    22%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members like Ricky, Julie, and Harper. Customers appreciate the fast responses, clear explanations, and patience exhibited by the support team. The app itself is described as easy to install and set up, making tracking pixels and analyzing data a seamless process. Users also highlight the app's effectiveness in resolving Facebook pixel issues and its ability to simplify complex tasks.

Highlights

Positive customer support experience with team members like Ricky, Julie, and Harper
Ease of installation and setup for tracking pixels and analyzing data
Effectiveness in resolving Facebook pixel issues
Simplifying complex tasks

Rating Breakdown

  • 5
    94% (75 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)

Reviews with Text

  • 91% (74)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

March 23, 2026

We only have downloaded the app so I can not give that a full review as of yet . But the customer service has been very good to help with some things I needed to sort out from my end . I will come back again after some usage of the app . Luxury Interiors . Ireland .

Using app

11 days

Total reviews

4

Average rating

4.8

4 / 5 Share

March 16, 2026

I hope the DEV team can "skin in the game" and consider sending more complete data. Currently, the "Browser ID (fbp)" and "Click ID (fbc)" fields are missing, causing Ads Manager to be slower to identify users. This app only received an 8 out of 10 rating from EventsManager for its data submissions. *Edite 16.3.2026: OnePixel has completed fixed this issues. I confirmed it. This is very important for ecommerce. Thank you for quick support, OnePixel.

Using app

4 months

Total reviews

4

Average rating

4.5

Developer Reply

Hi there, Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and truly appreciate you bringing this concern to our attention. We completely understand how important complete event data, including Browser ID (fbp) and Click ID (fbc), is for accurate event matching and optimal performance in Ads Manager. Regarding this issue, our team has already sent you an email with more details and steps to help review your setup and investigate the missing parameters further. Could you please help check your inbox (and spam folder just in case) and reply to our message? We’d love to work closely with you to identify the root cause and make sure everything is configured correctly on your store. Your feedback means a lot to us, and we’re committed to improving both the app and the experience for our users. We hope to have the opportunity to assist you further and resolve this together. Best regards, OneCommerce team

5 / 5 Share

Feb. 9, 2026

Great support, Ricky was of great help solving my problem

Store

Hushdry

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

Great support from Ricky 10/10, overall amazing app

Store

Eclipse

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

fast response great help

Using app

9 days

Total reviews

2

Average rating

5.0

All reviews

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