α OnePixel: Facebook Pixel API
Manage Facebook CAPI, TikTok Pixel & Retargeting Ads Analytics
Rating
4.6
feedback
81
chart
#144
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
-
Less than a day
19%
-
Less than a month
40%
-
Less than a year
22%
-
More than a year
2%
Reviews Summary
The OnePixel Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by team members like Ricky, Julie, and Harper. Users appreciate the quick responses, clear explanations, and effective problem-solving skills of the support team. The app is commended for simplifying the complex task of setting up pixels, offering multiple pixel tracking solutions, and providing conversion API support. Additionally, users highlight the ease of installation and the app's effectiveness in tracking data and optimizing ads. However, there are a few negative reviews mentioning issues with data completeness, paid plan requirements for certain features, and difficulties with tracking events.
Highlights
Review RSS Feed
All reviews
April 1, 2026
Ricky from OnePixel deserves every bit of recognition. I've been struggling with TikTok pixel setup for days — went through multiple apps, tried manual installations, nothing worked. Ricky jumped in, diagnosed the issue immediately. His knowledge is next level and his patience is even better. This is the kind of support that makes you stick with an app forever. If you're on the fence about OnePixel — Ricky alone is reason enough to choose it. Absolute legend.
March 23, 2026
We only have downloaded the app so I can not give that a full review as of yet . But the customer service has been very good to help with some things I needed to sort out from my end . I will come back again after some usage of the app . Luxury Interiors . Ireland .
March 16, 2026
I hope the DEV team can "skin in the game" and consider sending more complete data. Currently, the "Browser ID (fbp)" and "Click ID (fbc)" fields are missing, causing Ads Manager to be slower to identify users. This app only received an 8 out of 10 rating from EventsManager for its data submissions. *Edite 16.3.2026: OnePixel has completed fixed this issues. I confirmed it. This is very important for ecommerce. Thank you for quick support, OnePixel.
Hi there, Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and truly appreciate you bringing this concern to our attention. We completely understand how important complete event data, including Browser ID (fbp) and Click ID (fbc), is for accurate event matching and optimal performance in Ads Manager. Regarding this issue, our team has already sent you an email with more details and steps to help review your setup and investigate the missing parameters further. Could you please help check your inbox (and spam folder just in case) and reply to our message? We’d love to work closely with you to identify the root cause and make sure everything is configured correctly on your store. Your feedback means a lot to us, and we’re committed to improving both the app and the experience for our users. We hope to have the opportunity to assist you further and resolve this together. Best regards, OneCommerce team
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