α OnePixel: Facebook Pixel API for Shopify

α OnePixel: Facebook Pixel API

Manage Facebook CAPI, TikTok Pixel & Retargeting Ads Analytics

Rating

4.6

feedback

79

Reviews

chart

#127

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    19%
  • Less than a month
    39%
  • Less than a year
    23%
  • More than a year
    3%

Reviews Summary

The reviews for the OnePixel app are overwhelmingly positive, with users praising the exceptional customer support provided by team members like Ricky, Julie, and Harper. Customers appreciate the quick responses, patience, and effectiveness of the support team in helping them set up and troubleshoot the app. The app itself is commended for simplifying the process of pixel tracking and providing a comprehensive solution for adding multiple pixels to Shopify websites. Users also highlight the ease of installation and the clear instructions provided by the app.

Highlights

Exceptional customer support and quick responses
Simplified pixel tracking and easy installation
Comprehensive solution for adding multiple pixels
Clear instructions and effective troubleshooting
Positive experiences with team members like Ricky, Julie, and Harper

Rating Breakdown

  • 5
    92% (73 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)

Reviews with Text

  • 91% (72)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 1, 2026

Ricky from OnePixel deserves every bit of recognition. I've been struggling with TikTok pixel setup for days — went through multiple apps, tried manual installations, nothing worked. Ricky jumped in, diagnosed the issue immediately. His knowledge is next level and his patience is even better. This is the kind of support that makes you stick with an app forever. If you're on the fence about OnePixel — Ricky alone is reason enough to choose it. Absolute legend.

Store

Sonero

Using app

About 1 hour

Total reviews

2

Average rating

5.0

4 / 5 Share

March 23, 2026

We only have downloaded the app so I can not give that a full review as of yet . But the customer service has been very good to help with some things I needed to sort out from my end . I will come back again after some usage of the app . Luxury Interiors . Ireland .

Using app

11 days

Total reviews

4

Average rating

4.8

4 / 5 Share

March 16, 2026

I hope the DEV team can "skin in the game" and consider sending more complete data. Currently, the "Browser ID (fbp)" and "Click ID (fbc)" fields are missing, causing Ads Manager to be slower to identify users. This app only received an 8 out of 10 rating from EventsManager for its data submissions. *Edite 16.3.2026: OnePixel has completed fixed this issues. I confirmed it. This is very important for ecommerce. Thank you for quick support, OnePixel.

Using app

4 months

Total reviews

5

Average rating

4.8

Developer Reply

Hi there, Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and truly appreciate you bringing this concern to our attention. We completely understand how important complete event data, including Browser ID (fbp) and Click ID (fbc), is for accurate event matching and optimal performance in Ads Manager. Regarding this issue, our team has already sent you an email with more details and steps to help review your setup and investigate the missing parameters further. Could you please help check your inbox (and spam folder just in case) and reply to our message? We’d love to work closely with you to identify the root cause and make sure everything is configured correctly on your store. Your feedback means a lot to us, and we’re committed to improving both the app and the experience for our users. We hope to have the opportunity to assist you further and resolve this together. Best regards, OneCommerce team

5 / 5 Share

Feb. 9, 2026

Great support, Ricky was of great help solving my problem

Store

Hushdry

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

Great support from Ricky 10/10, overall amazing app

Store

Eclipse

Using app

28 days

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more