Rating

4.2

feedback

7

Reviews

chart

#6,793

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    100%
  • More than a year
    0%

Reviews Summary

OneShip, a Shopify App for logistics and order fulfillment, has received mostly positive reviews from users. Customers appreciate the seamless experience it offers, with features like automated order syncing and cost-effective pricing. The support team, particularly highlighted by users like Samuel, is praised for quick problem-solving and assistance. The app's automation features are also mentioned as a time-efficient solution for e-commerce businesses. However, there are concerns raised about the app's customer service response time in cases of issues like lost parcels, where delays in assistance have led to dissatisfaction and lower ratings.

Highlights

Seamless experience and automation features
Efficient customer support and problem-solving
Cost-effective pricing and savings
Concerns about customer service response time
Issues with lost parcels and compensation delays

Rating Breakdown

  • 5
    71% (5 ratings)
  • 4
    14% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (1 ratings)

Reviews with Text

  • 100% (7)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 20, 2023

Have been using OneShip for about 6 months now and it has been the most amazing experience. I get almost instantaneous replies from the team and any problems occurred by third party logistics team were also solved quickly. The platform offers a seamless experience and allows you to compare different services at different prices at a glance. I can tell that they are really committed to providing a extraordinary platform which does all the work automated without needing much manual effort. My orders will automatically sync over and I can fulfill through the platform. Their prices are also cheaper than the other platforms. Really recommend everyone who needs logistical service for your orders to try it out!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

One Ship courier company has truly impressed us with their exceptional service and user-friendly website. Samuel's quick and effective problem-solving skills were a lifesaver, ensuring my shipments went smoothly. Their website's intuitive design made the entire process effortless, and the competitive pricing offered saves us money in the long run. I highly recommend One Ship for their outstanding service, user-friendly platform, and cost-effective solutions.

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 4, 2023

The automation features on the application makes the whole process of our order fulfilment much more efficient. The support team was quick to assist us for any queries we had. Overall, we recommend this application as a time-efficient e-commerce solution.

Store

r y e

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 4, 2023

OneShip has truly revolutionised the way we handle shipments and order fulfillment. One of the standout features that the team absolutely love is how effortlessly it allows us to book couriers to collect our shipments and how it automatically fulfilled orders with tracking numbers once we book a shipment. This not only saves us valuable time but also reduces the chances of errors in the shipping process. Shout out to Samuel for assisting us!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

great app, works for us and with a team of support staff standing by for any issues that may arise we highly recommend anyone whose trying to grow their e-commerce stores!

Using app

3 months

Total reviews

2

Average rating

5.0

All reviews

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