Web Push ‑ Free Abandoned Cart
Easiest Way to Increase Sales: Retargeting, In-Stock, Promos
Rating
4.7
feedback
21
chart
#4,697
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
0%
-
Less than a month
14%
-
Less than a year
57%
-
More than a year
19%
Reviews Summary
The reviews for the OneSignal Shopify App are mostly positive, highlighting the ease of use, excellent customer service, and effectiveness in increasing sales through push notifications. Users appreciate the quick setup process, responsive support team, and the impact on their marketing strategy. However, there are some negative reviews mentioning issues like missing features, lack of customization, and data management limitations. Overall, the app seems to be popular for its simplicity and performance in engaging customers through push notifications, with a strong emphasis on customer service and ease of use.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 24, 2024
Super! We've been using OneSignal for several years when we had our shop using the awful WordPress platform. Great to find it is available on Shopify; too! Easy and simple to use - and works flawlessly!
Sept. 28, 2022
Since 2020 we use this app & we get 50k plus subscribers, and then 1 day we log in to the app, and all is gone. all subscribers are gone and the support team said " are you sure you used our app before" No one even trying to help us, and the app is fully stopped working on our website. Totaly bulshitt
Dec. 17, 2020
Unfortunately we will have to change this app because: 1) we cannot manage UTM setting, we have to manually add them in every campaign 2) we cannot segment people considering purchased products or visited pages like we can do with other platforms... 3) we cannot see a preview in all browsers and mobile/desktop version 4) we cannot plan push notification (there is not a publishing end date)
Oct. 7, 2020
Worst push notification in the marketplace. It lacks a lot of important features. Not easy to use and not fully customizable. Poor experience.
Hi. I'm the CEO of OneSignal and I'm very sad to see that you had a negative experience with this app. Our team and I really care about making sure everyone has a great experience with us. We recently made a ton of improvements, including speeding up the load times of the app, fixing some small bugs, updating the setup instructions to make them clearer, adding a "Back In Stock" notification feature, and much more. There's more we want to add, which is why the app is being offered for free for now. There's also a bunch of advanced customization options, but some of these require guidance from our support team. I'd love to know what features you found lacking so we can make things right, or at least know if we might have missed anything important? I sent you an email and I hope to hear back from you.
Aug. 20, 2020
Best customer service ever. The fastest possible. All my queries were answered within 30 minutes I'm so happy.
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