Web Push ‑ Free Abandoned Cart for Shopify

Web Push ‑ Free Abandoned Cart

Easiest Way to Increase Sales: Retargeting, In-Stock, Promos

Rating

4.7

feedback

21

Reviews

chart

#11,162

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    0%
  • Less than a month
    14%
  • Less than a year
    57%
  • More than a year
    19%

Reviews Summary

The reviews for the OneSignal Shopify App are mostly positive, highlighting the ease of use, quick setup, and excellent customer service. Users appreciate the app for its ability to increase sales through push notifications, especially for abandoned cart recovery. However, some negative aspects mentioned include the lack of certain features like UTM management, segmentation based on customer behavior, preview in all browsers, and push notification scheduling. Despite these drawbacks, the majority of users find the app beneficial for their marketing strategies and customer engagement.

Highlights

Ease of use, quick setup, excellent customer service
Increase in sales through push notifications, abandoned cart recovery
Lack of features like UTM management, segmentation, preview in all browsers, push notification scheduling

Rating Breakdown

  • 5
    86% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    5% (1 ratings)
  • 1
    5% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2024

Super! We've been using OneSignal for several years when we had our shop using the awful WordPress platform. Great to find it is available on Shopify; too! Easy and simple to use - and works flawlessly!

Using app

--

Total reviews

73

Average rating

4.0

1 / 5 Share

Sept. 28, 2022

Since 2020 we use this app & we get 50k plus subscribers, and then 1 day we log in to the app, and all is gone. all subscribers are gone and the support team said " are you sure you used our app before" No one even trying to help us, and the app is fully stopped working on our website. Totaly bulshitt

Using app

About 2 years

Total reviews

3

Average rating

2.3

3 / 5 Share

Dec. 17, 2020

Unfortunately we will have to change this app because: 1) we cannot manage UTM setting, we have to manually add them in every campaign 2) we cannot segment people considering purchased products or visited pages like we can do with other platforms... 3) we cannot see a preview in all browsers and mobile/desktop version 4) we cannot plan push notification (there is not a publishing end date)

Store

Salugea

Using app

About 2 months

Total reviews

8

Average rating

4.5

2 / 5 Share

Oct. 7, 2020

Worst push notification in the marketplace. It lacks a lot of important features. Not easy to use and not fully customizable. Poor experience.

Using app

3 months

Total reviews

3

Average rating

2.7

Developer Reply

Hi. I'm the CEO of OneSignal and I'm very sad to see that you had a negative experience with this app. Our team and I really care about making sure everyone has a great experience with us. We recently made a ton of improvements, including speeding up the load times of the app, fixing some small bugs, updating the setup instructions to make them clearer, adding a "Back In Stock" notification feature, and much more. There's more we want to add, which is why the app is being offered for free for now. There's also a bunch of advanced customization options, but some of these require guidance from our support team. I'd love to know what features you found lacking so we can make things right, or at least know if we might have missed anything important? I sent you an email and I hope to hear back from you.

5 / 5 Share

Aug. 20, 2020

Best customer service ever. The fastest possible. All my queries were answered within 30 minutes I'm so happy.

Using app

9 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more