Rating
4.9
feedback
82
chart
#6,401
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
20%
-
Less than a month
50%
-
Less than a year
18%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by the support team. Many customers specifically mentioned Joseph and Thea as being extremely helpful, patient, and knowledgeable. They were able to assist with syncing inventory, resolving issues, and providing guidance throughout the process. Customers appreciated the quick response times and the willingness of the support team to go above and beyond to ensure their needs were met. The app itself was also praised for its seamless integration, robust features, and ease of use. Customers found it simple to set up and appreciated the automatic SKU generation. However, some customers mentioned minor issues such as the app not placing items into their respective categories in Clover. Overall, the positive reviews highlight the exceptional customer service and the effectiveness of the app in syncing inventory between Shopify and Clover.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 16, 2023
Our Support Agent, Thea, was absolutely amazing. We were struggling with getting our products to sync properly and within just a few minutes, Thea was able to get us back on track! I couldn't have asked for a better support agent!
I truly appreciate your wonderful feedback and I'm really glad everything worked out just fine. Please don't hesitate to reach out anytime and I'll be more than happy to help you. - Thea 😊
March 1, 2023
I had a great experience with my customer service agent! She helped me fix everything I needed to. I was very impressed.
Hello!! Thank you so much for this wonderful review! Thank you for making my day. It was a pleasure assisting you and I'm glad we were able to resolve your issue. Please don't hesitate to reach out to us anytime. We'll be more than happy to assist you anytime! Stay safe. - Thea :)
Feb. 27, 2023
Faya was great and knowledgeable! She was able to give us a free upgrade so that we get the features we need for our store.
Hello! Thank you both so much for your time today and it was my pleasure assisting you! Welcome to Clover Sync! Please don't hesitate to email or chat me if you need further assistance. Have a great day ahead!
Feb. 19, 2023
Just installed the app, this will hopefully solve a big problem with inventory syncing we were having before. First experiences good so far, customer support is very good.
Hello! Thank you so much for this wonderful feedback. I'm glad our app was able to help you and your business. It's a pleasure to assist you! Please don't hesitate to reach out to us if you need any assistance.
Feb. 16, 2023
Although I had some problems to sync my inventory with clover, they helped me all the time until I got it fixed. I am happy with the final result, the customer service is very good, I recommend it 100%
Hello! Thank you so much for this wonderful feedback. It's a pleasure to assist you! I'm happy we were able to fix your issue and thank you so much for your patience and for working with us. Please don't hesitate to reach out to us if you need any assistance.
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