Ongkiro IndoShip
Easy integration shipping cost and generate AWB.
Rating
2.3
feedback
7
chart
#18,430
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
14%
-
Less than a month
14%
-
Less than a year
43%
-
More than a year
29%
Reviews Summary
The reviews for this Shopify app highlight a mix of positive and negative experiences. On the positive side, users appreciate the functionality of the app when it works, with some mentioning that it is helpful and works flawlessly once installed. Customer service is also praised for being responsive and quick to resolve issues. However, the negative reviews point out significant issues with the app, such as sudden malfunctions without notification, unresponsive customer support, and billing problems. Some users have faced challenges with specific features not working as expected, leading to frustration and a sense of abandonment by the developer.
Highlights
Review RSS Feed
All reviews
Sept. 12, 2023
BAD SERVICE! I have been contacting Get Support many times since several weeks ago until now, but still no response
July 11, 2023
We've been using this app for about 3 years without issues, however it recently just stopped working without any notification which cost us a days worth of sales. After emailing the developer it appears their support email no loner exists so it looks like this app has been abandoned. If your looking for a rates app for Indonesia we have moved to IndocoLite which seems to be doing the job well so far.
Store
LONGCHAMP
Using app
Over 2 years
Aug. 10, 2022
The app doesn't work! The customer service never reply my email. And yet, they still sent us the bill.
Nov. 10, 2021
A lot of courriers are now available with international services available. Please add COD for Indonesia :-) EDIT: I liked the app until i started to have problems with it... because when the problem appeared the support never answered. The shipping cost charged to the customers is always lower than what the courrier actually charges us.. 10-20% lower.
March 12, 2021
The app works but can't get JNE Trucking to show up as a shipping carrier option. It's checked on the app settings but isn't there when you configure Shopify's shipping and delivery settings. Definitely a 5 star app if this gets resolved.
Thank you for your review. Now we have improved the JNE Trucking service, please activate the JNE Trucking service in the Indonesian Shipping settings to activate it. If you experience problems, don't hesitate to contact us via email to [email protected]
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