Ongkiro IndoShip for Shopify

Ongkiro IndoShip

Easy integration shipping cost and generate AWB.

Developer
View on App Store

Rating

1.7

feedback

16

Reviews

chart

#12,077

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    12%
  • Less than a month
    12%
  • Less than a year
    25%
  • More than a year
    38%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include fast and responsive customer support, easy setup for calculating shipping costs, and recommendations for Indonesian online shops. On the other hand, negative themes include issues with app functionality, lack of response from customer service, and problems with specific shipping carriers like JNE Trucking. Some users also mentioned billing discrepancies and difficulties in resolving technical issues.

Highlights

Fast and responsive customer support
Easy setup for calculating shipping costs
Recommendations for Indonesian online shops
Issues with app functionality
Lack of response from customer service

Rating Breakdown

  • 5
    31% (5 ratings)
  • 4
    6% (1 ratings)
  • 3
    6% (1 ratings)
  • 2
    12% (2 ratings)
  • 1
    44% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 26, 2023

error generate AWB, gak ada respon juga :(

Using app

--

Total reviews

5

Average rating

4.2

1 / 5 Share

Sept. 12, 2023

BAD SERVICE! I have been contacting Get Support many times since several weeks ago until now, but still no response

Using app

About 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

July 11, 2023

We've been using this app for about 3 years without issues, however it recently just stopped working without any notification which cost us a days worth of sales. After emailing the developer it appears their support email no loner exists so it looks like this app has been abandoned. If your looking for a rates app for Indonesia we have moved to IndocoLite which seems to be doing the job well so far.

Store

LONGCHAMP

Using app

Over 2 years

1 / 5 Share

Aug. 10, 2022

The app doesn't work! The customer service never reply my email. And yet, they still sent us the bill.

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

May 31, 2022

Terima kasih untuk bantuan dari team ongkiro (Indonesian shipping) support yang sangat cepat dalam membantu mengatasi masalah. Rekomendasi untuk online shop di Indonesia lainnya.

Using app

About 1 year

Total reviews

3

Average rating

5.0

All reviews

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