Online Machine
Quality Custom Products Shipped Directly to Your Customer
Rating
1.0
feedback
3
chart
#15,225
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
0%
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Less than a year
67%
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More than a year
33%
Reviews Summary
The reviews for this Shopify app highlight significant issues with customer service and communication. Customers have expressed frustration over the lack of response to emails and messages, leading to delays in order processing and approval. Additionally, there are concerns about the inability to delete card details before uninstalling the app, as well as discrepancies in product availability on the website. Overall, users are dissatisfied with the app's performance and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 12, 2022
Horrible customer service! They don't respond to emails or messages on Facebook. I have been waiting for an order from them for over a month and no reply. I would suggest getting them off your platform. ZERO STARS
March 16, 2022
I wanted to use this app to provide some custom embroidered hats. It took almost a week to get my artwork approved and has been 5 days sense I placed an order and I have heard nothing. The app shows that I have no invoices. I want to like this app and service, but so far, I am not impressed.
Sept. 28, 2021
I wont to delete my card details before deleting the app, there is no way i can do that and the products ive printed on that was approved, when you look on my website all the approved products are sold out. Ive tired many emails and a support request no reply nothing
When you delete the app, all user data including your card is automatically deleted. Please email us at ecommercebrandacademy@gmail.com if the support email does not work.
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