MultiVendor Marketplace Onport
Shopify Multivendor Marketplace and Dropshipping Platform
Rating
4.6
feedback
25
chart
#2,927
Reviews Over Time
App Ranking
Time spent using app
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36%
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More than a year
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Reviews Summary
The reviews for the Onport (previously Jetti) Shopify App are mostly positive, highlighting its robust features for inventory management, order processing, and vendor management. Users appreciate the friendly and helpful customer service provided by the Onport team. The app is praised for its seamless integration with various e-commerce platforms like Shopify, WooCommerce, and Big Commerce. However, some users mentioned concerns about the pricing being a bit high and the need for dedicated time and effort to fully utilize the software. There were also a few complaints about delayed customer support responses and challenges in setting up advanced configurations.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 14, 2024
I want to recommend Onport to any multi site shopify owner that will get the inventory management off his back and let Onport help them with all the back end operations. Onport has helped my business in tremendous ways, our business would not be the same if we wouldn't found this awesome and robust app. It helped us to manage dropship vendors, fulfillment, order processing and save us a ton of time. The team at Onport is always friendly and willing to help if you open a ticket and a vast knowledge based documentation in their website as well. The team at omport is always friendly and willing to help if you open a ticket and a vast knowlege based documentation in their wesbite aswell. check out site www.smokerolla.com
Hey Smokerolla!, Thanks for taking the time to leave a review. We really appreciate feedback, as it helps us understand how our customers experience our platform and how we can continue to improve our offering. Once again, thank you for your great review. If you have any questions, please feel free to reach out to us via support@onport.com. Have a great day. Your Onport Team.
April 15, 2024
We've been using Onport (previously 'Jetti') for 3 years+ now and I don't think we could have built our business as well if it wasn't for them. Not only have they always really honored their clients and done as much as possible to execute on fixes and support in a timely manner but the software, the product itself has features for pretty much everything and more that you need to run and scale a marketplace. I'm a very happy with Onport and to have been along for the ride from the early days. They keep getting better and grow in features etc as the times demand. Thanks Onport team. From the founder Jon to all that have helped us along the way. We're with you for the long-haul. - COAH team
Hey Coah, Wow, what a fantastic review. It humbles us to have such strong and positive feedback about Onport in terms of our service and our team, so thank you for that. It's been great having you onboard for all this time and helping you to scale your business. We have always aimed to provide a platform that enables our customers to grow their operations and expand their marketplaces, so your comments have been a solid validation of our efforts. Thank you. If you have any questions, please reach out to us via support@onport.com. Your Onport Team.
June 1, 2023
We have been with Onport for 3 and a half years. As an e-commerce with almost 20K products, Onport has been an invaluable ally. After a smooth onboarding process, Onport team members have been crucial to our success. Our queries are attended promptly, thoroughly and professionally. They always followed up to ensure that we are good to go. In the age where mediocrity is accepted as the norm, the Onport team shine brilliantly. We are deeply grateful to be in partnership with top flight professionals who have gone above and beyond to support us. Thank you so much, Sara! Thank you, Jon, Bill, Amanda and the rest of the team! We couldn’t have made it without you!
Hey Clear Givings Market! Thanks for taking the time to leave a review; feedback is invaluable as it helps us understand how our customers use our platform. It's great to hear that Onport has helped to streamline your operations and that you have found our team to be such a great partner; we always strive to help our customers grow. If you have any further questions, please feel free to reach out to our support team. Thank you, and have a great day! Your Onport Team.
March 28, 2023
En general estamos satisfechos con Onport. Por un lado el servicio que ofrecen es único y super potente, con lo cual nos parece increible. Por otro lado, el pricing actualizado de 2023 nos parece un poco elevado y la atención al cliente podría mejorar, aunque desde el cambio de pricing si que es cierto que se ha notado la mejora.
Hey Nerety! Thank you for taking the time to leave a review; feedback on our platform is always appreciated as it lets us know how our customers experience Onport. It's great to hear that you find our service super powerful. Our aim has always been to provide our customers with the best possible software, so your comments are greatly appreciated. We work continuously to improve and ensure our customer service is as supportive as possible, so thank you for your feedback on that too. If you have any questions, please do not hesitate to contact us via support@onport.com. Thank you, and have a great day! The Onport Team.
Jan. 30, 2023
I would recommend Onport for those who are serious with their business and have enough resources to fully learn and adapt the software. It's not a 30 min set-up for a one person e-commerce, if you are looking for something to play around with - keep looking. It requires some effort and learning to get all the settings right. When you have figured out how it should be set up togheter with the onport team it has great features for marketplaces and their vendors.
Hey Interia! Thanks for taking the time to leave a review; we really appreciate all feedback we receive regarding our platform. It's great to hear that you have found value in our feature set, which has always been the primary aim for our customers. If you have any further questions, please feel free to reach out to our support team. Have a great day! Your Onport Team.
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