Rating

2.5

feedback

8

Reviews

chart

#6,760

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    12%
  • Less than a year
    25%
  • More than a year
    50%

Reviews Summary

The reviews for the Onport (previously 'Jetti') app are a mix of positive and negative feedback. While some users have experienced issues with the app not working, others have praised it for its robust features and excellent customer service. Positive themes in the reviews include the app's ability to help manage dropship vendors, fulfillment, order processing, and inventory management. Users appreciate the friendly and helpful support from the Onport team, as well as the detailed documentation available on their website. On the other hand, negative themes revolve around installation issues and delays in receiving support.

Highlights

Robust features and excellent customer service
Inventory management and order processing
Friendly and helpful support from the team
Installation issues
Delays in receiving support

Rating Breakdown

  • 5
    75% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    12% (1 ratings)
  • 1
    12% (1 ratings)

Reviews with Text

  • 100% (8)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 20, 2025

The app is not working!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store

Clikcy

Using app

21 days

Total reviews

2

Average rating

3.0

2 / 5 Share

June 13, 2025

Tried to install. Not working.

Using app

About 19 hours

Total reviews

1

Average rating

2.0

5 / 5 Share

May 14, 2024

I want to recommend Onport to any multi site shopify owner that will get the inventory management off his back and let Onport help them with all the back end operations. Onport has helped my business in tremendous ways, our business would not be the same if we wouldn't found this awesome and robust app. It helped us to manage dropship vendors, fulfillment, order processing and save us a ton of time. The team at Onport is always friendly and willing to help if you open a ticket and a vast knowledge based documentation in their website as well. The team at omport is always friendly and willing to help if you open a ticket and a vast knowlege based documentation in their wesbite aswell. check out site www.smokerolla.com

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey Smokerolla!, Thanks for taking the time to leave a review. We really appreciate feedback, as it helps us understand how our customers experience our platform and how we can continue to improve our offering. Once again, thank you for your great review. If you have any questions, please feel free to reach out to us via support@onport.com. Have a great day. Your Onport Team.

5 / 5 Share

April 15, 2024

We've been using Onport (previously 'Jetti') for 3 years+ now and I don't think we could have built our business as well if it wasn't for them. Not only have they always really honored their clients and done as much as possible to execute on fixes and support in a timely manner but the software, the product itself has features for pretty much everything and more that you need to run and scale a marketplace. I'm a very happy with Onport and to have been along for the ride from the early days. They keep getting better and grow in features etc as the times demand. Thanks Onport team. From the founder Jon to all that have helped us along the way. We're with you for the long-haul. - COAH team

Store

COAH

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey Coah, Wow, what a fantastic review. It humbles us to have such strong and positive feedback about Onport in terms of our service and our team, so thank you for that. It's been great having you onboard for all this time and helping you to scale your business. We have always aimed to provide a platform that enables our customers to grow their operations and expand their marketplaces, so your comments have been a solid validation of our efforts. Thank you. If you have any questions, please reach out to us via support@onport.com. Your Onport Team.

5 / 5 Share

June 16, 2022

Great software for a solid marketplace integration. We've been using jetti for over two years now and it has a friendly backend for easy set-up, and since starting they've created many more useful documents for how to do different processes. Jetti offers integrations with most major platforms (Shopify, Big Commerce, WooCommerce, etc) and has been easy for our vendors to use if they like (though they rarely do because jetti syncs to their store. Customer service has proven helpful in their responses offering solutions. Good UI.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hey DoneGood! Thanks for taking the time to leave a review and provide us with valuable feedback about our offering, it really helps us to understand where we are at and what needs to be improved. It's great to hear that you have found our UI intuitive to use and that our customer service team has been able to help you along the way. Thank you for leaving such a great review and if you have any further questions, please feel free to reach out to our customer support team. Thanks. Your Jetti Team.

All reviews

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