Fernando de Cárcer review for Onport Multivendor Marketplace

Jan. 31, 2024

MY RECOMMENDATION? DO NOT EVEN INSTALL THIS APP I only installed the app. Did not sign-up for a plan, did not make any set-ups, did not add any preferences. Nothing. Just installed on my shopify ecommerce. Worst thing I could have ever done. After a week of having the app installed, I noticed that the app had been messing around with my stock. For every order I was receiving on my store, the app was adding or subtracting inventory from the items purchased in a complete random way. Some orders were untouched, some orders was duplicating the items reducing twice the inventory of an item, in for other orders it was ADDING UP INVENTORY of the items purchased. Not all the items on an order were updated...some did, some not... completely random without any sense. In summary. If I receive an order of items A and B, both with e.g. 5 units of inventory pre purchase, Shopify was reducing 1 unit of stock from each item (as it should do), then Onport removed one more unit of item A, but left item B inventory untouched. Leaving A with 3 of stock (whtn it should be 4) and B with 4(or even 5, since for some items it was adding up stock!!!) Why? Absolutely no idea... I just installed the app. As a result: a total mess up of inventory in just a week. I repeat, i did ONLY installed the app. Nothing else. Solution? I had to manually check every single order and every single item purchased in my store during the last week and fix the mess that this app caused. Item by item. MY RECOMMENDATION? DO NOT EVEN INSTALL THIS APP