Bold Shapes review for Onport Multivendor Marketplace
Feb. 21, 2022
I used this app since few months. It's working very well. Sometime a little bit of delay for getting an answer for the support team. Do not hesitate to ask an appointement with their IT. UPDATE 02/07 : We loose a big vendor because the Jetti IT team was not able to give answer to the IT team of the vendor. The integration was supposed to be done with Magento but never work. This situation almost happen a second time so to prevent a second loose we integrate manually the full catalog. 2,5 months after, stil no update. The team seems to be underwater. The support docs are not helpful. the communication with the support is not optimize. Send a message and receive an answer 2 days after is too long. This is a powerful tools and i'm pretty sure that it could be an amazing tools but not yet.
Hey, Bold Shapes! Thank you for taking the time to leave a review, we appreciate all feedback regarding our platform as feedback allows us to grow and to continually improve our service. It is great to hear you have enjoyed your experience with Jetti so far as we always strive to provide real value for our clients. We are working to continuously improve our support structure and that we can swiftly answer client queries. Our support team is here at [email protected] if you ever have any questions or need assistance regarding our platform. Thank you! Your Jetti Support Team.
