OnVoard Email Marketing
Automated email marketing to drive revenue for busy merchants
Rating
4.0
feedback
4
chart
#7,874
Reviews Over Time
App Ranking
Time spent using app
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Reviews Summary
The reviews for the app show a mix of positive and negative feedback. On the positive side, users appreciate the great support provided by the developer, particularly mentioning Ryan's exceptional assistance during onboarding and integration. The app is praised for its ease of integration with the Onvoard app suite, making it convenient for users. Additionally, users find the app useful for sending welcome emails and customizing workflows, with the developer going above and beyond to ensure it meets their needs. However, on the negative side, one user experienced issues with emails ending up in spam inboxes, leading to concerns about the app's effectiveness in reaching the intended audience. The need for audience exclusion and safe-sending features is highlighted as areas for improvement.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 26, 2022
Great app backed by some next truly level support. Ryan was there to answer every single question I had during my onboarding and integration process and went above and beyond to ensure I had everything I needed. Nice that it easily integrates with the rest of the Onvoard app suite too!
Dec. 7, 2023
I used to think I was saving money using onVoard, but the app has sadly had my emails ending up mostly in spam inboxes, because of kinks and quirks of the app. Time to start looking for a replacement. If it ever gets a proper audience exclusion, and safe-sending features. I may change my mind, otherwise I would shop around.
Aug. 19, 2021
Great app for sending welcome emails and customizing workflows. The developer is extremely helpful and will do whatever is needed to make sure it works for you. Highly recommend!
Jan. 25, 2021
It took me a while to find my way around here. But the support was extremely good. I have now set up everything as I imagined it. Thank you very much.
Hi Desi, Thank you so much for your reviews. I truly enjoyed and appreciate working with merchants like you. Totally agree that the marketing platform app can be a little complex to set up. I have plans in the coming months to make it much more powerful and easier to setup. One of the things I've learned is that merchants are generally looking for "One-Click Solution" over "Customizability", and this is what I'll be working on next. Thanks, Ryan from OnVoard
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