OnVoard Email Marketing
EU Hosted for GDPR. Email marketing to drive store revenue.
Rating
4.0
feedback
4
chart
#15,704
Reviews Over Time
App Ranking
Time spent using app
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Reviews Summary
The reviews for the app are mixed, with positive and negative feedback. Positive aspects include excellent customer support, with the developer going above and beyond to assist users in onboarding and integration. Users appreciate the app's ease of integration with the Onvoard app suite, as well as its functionality for sending welcome emails and customizing workflows. On the other hand, negative feedback highlights issues with emails ending up in spam inboxes, leading to concerns about the app's effectiveness and the need for improvements such as proper audience exclusion and safe-sending features.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 26, 2022
Great app backed by some next truly level support. Ryan was there to answer every single question I had during my onboarding and integration process and went above and beyond to ensure I had everything I needed. Nice that it easily integrates with the rest of the Onvoard app suite too!
Dec. 7, 2023
I used to think I was saving money using onVoard, but the app has sadly had my emails ending up mostly in spam inboxes, because of kinks and quirks of the app. Time to start looking for a replacement. If it ever gets a proper audience exclusion, and safe-sending features. I may change my mind, otherwise I would shop around.
Aug. 19, 2021
Great app for sending welcome emails and customizing workflows. The developer is extremely helpful and will do whatever is needed to make sure it works for you. Highly recommend!
Jan. 25, 2021
It took me a while to find my way around here. But the support was extremely good. I have now set up everything as I imagined it. Thank you very much.
Hi Desi, Thank you so much for your reviews. I truly enjoyed and appreciate working with merchants like you. Totally agree that the marketing platform app can be a little complex to set up. I have plans in the coming months to make it much more powerful and easier to setup. One of the things I've learned is that merchants are generally looking for "One-Click Solution" over "Customizability", and this is what I'll be working on next. Thanks, Ryan from OnVoard
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