OnVoard Email Marketing
The reviews are overwhelmingly positive, with users praising the app’s helpful support team, especially during onboarding and integration. Several reviewers mention that the developer goes above and beyond to answer questions, customize workflows, and ensure the app is set up correctly. Users also appreciate that it integrates well with the broader Onvoard app suite and is useful for welcome emails and workflow automation. The main negative feedback centers on email deliverability and reliability. One reviewer reports emails landing in spam due to app quirks and missing features like audience exclusion and safe-sending controls, which led them to consider switching to another solution. Another minor drawback is that the app can take some time to learn, though this was offset by strong support that helped users get everything configured as intended.
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Great app backed by some next truly level support. Ryan was there to answer every single question I had during my onboarding and integration process and went above and beyond to ensure I had everything I needed. Nice that it easily integrates with the rest of the Onvoard app suite too!
I used to think I was saving money using onVoard, but the app has sadly had my emails ending up mostly in spam inboxes, because of kinks and quirks of the app. Time to start looking for a replacement. If it ever gets a proper audience exclusion, and safe-sending features. I may change my mind, otherwise I would shop around.
Great app for sending welcome emails and customizing workflows. The developer is extremely helpful and will do whatever is needed to make sure it works for you. Highly recommend!
It took me a while to find my way around here. But the support was extremely good. I have now set up everything as I imagined it. Thank you very much.
Hi Desi, Thank you so much for your reviews. I truly enjoyed and appreciate working with merchants like you. Totally agree that the marketing platform app can be a little complex to set up. I have plans in the coming months to make it much more powerful and easier to setup. One of the things I've learned is that merchants are generally looking for "One-Click Solution" over "Customizability", and this is what I'll be working on next. Thanks, Ryan from OnVoard
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