OnVoard Email Marketing
The reviews for the app highlight both positive and negative aspects. On the positive side, users appreciate the excellent customer support provided by Ryan, who goes above and beyond to assist with onboarding, integration, and customization. The app is praised for its ease of integration with the Onvoard app suite and its functionality in sending welcome emails and customizing workflows. However, on the negative side, one user experienced issues with emails ending up in spam inboxes due to app quirks, leading to a search for a potential replacement. The need for audience exclusion and safe-sending features was also mentioned as a concern.
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Great app backed by some next truly level support. Ryan was there to answer every single question I had during my onboarding and integration process and went above and beyond to ensure I had everything I needed. Nice that it easily integrates with the rest of the Onvoard app suite too!
I used to think I was saving money using onVoard, but the app has sadly had my emails ending up mostly in spam inboxes, because of kinks and quirks of the app. Time to start looking for a replacement. If it ever gets a proper audience exclusion, and safe-sending features. I may change my mind, otherwise I would shop around.
Great app for sending welcome emails and customizing workflows. The developer is extremely helpful and will do whatever is needed to make sure it works for you. Highly recommend!
It took me a while to find my way around here. But the support was extremely good. I have now set up everything as I imagined it. Thank you very much.
Hi Desi, Thank you so much for your reviews. I truly enjoyed and appreciate working with merchants like you. Totally agree that the marketing platform app can be a little complex to set up. I have plans in the coming months to make it much more powerful and easier to setup. One of the things I've learned is that merchants are generally looking for "One-Click Solution" over "Customizability", and this is what I'll be working on next. Thanks, Ryan from OnVoard
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