Oops: Order Editing & Address
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Oops: Order Editing & Address lets customers self-serve order changes before fulfillment, including address corrections, size or color swaps, quantity updates, item removals, and cancellations. It adds an Edit order button to the customer account and can handle price differences by refunding or holding lower totals for approval, while invoicing higher totals through Shopify. The app is designed to reduce back-and-forth email support and stops editing once an order has shipped, been canceled, or archived. It also emphasizes privacy by storing no personal contact details and requires new customer accounts.
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