Geolocation Redirect ﹣Open Geo for Shopify

Geolocation Redirect ﹣Open Geo

Geo location Block & Redirect Countries﹣ Block Spy Tools by...

Rating

3.9

feedback

4

Reviews

chart

#12,828

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    75%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with some users experiencing issues due to lack of updates and compatibility problems with their stores. The app developer's lack of responsiveness to support emails has also been a common complaint. On the positive side, users have praised the great support provided by the customer service team, with some users even changing their rating from 1 to 5 stars due to the excellent service. Despite not meeting the needs of some users, the app's free nature and good customer service have been highlighted as reasons for reinstalling it in the future.

Highlights

Compatibility issues and lack of updates
Poor support responsiveness
Great customer service
Free app with potential for future use

Rating Breakdown

  • 5
    50% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    50% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (4)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Feb. 29, 2024

I'm having a big issue with this app, because it is no longer updated and now is uncompatible with my store. Shopify says that I should contact the developers to update the app. Could you help me? We have a paid plan.

Using app

8 months

Total reviews

2

Average rating

4.0

3 / 5 Share

Jan. 10, 2023

App developer does not answer any support emails. There are some issues, but I can not get them resolved, so I have to abandon this app.

Using app

1 day

Total reviews

45

Average rating

4.5

5 / 5 Share

June 1, 2022

Great support in getting it up and running as we needed it for our setup and understanding how to change the setup should we need to later.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Not working for my needs, but customer service is excellent. So changed from 1 to 5 stars. When required, I will reinstall this app, because it's free ;-).

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, I'm really sorry if you had any problem with our app, but please let me explain how our app works and to know why the US traffic still counts So our app block the countries completely BUT Shopify or google analytics can still count the traffic that coming from blocked countries because our app uses javascript to block them for example, if you are blocking US country and someone from US enter your store that what will be happen first the content load and after 1 to 3 seconds our app block the customer after checking their IP address and you can try that using a VPN or Proxy Thank you Chris

All reviews

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