Geolocation Redirect ﹣Open Geo
The reviews for this Shopify app highlight a mix of positive and negative aspects. On the positive side, customers appreciate the great support provided by the app developers, especially in helping with setup and addressing any issues. The customer service is praised for being excellent, even leading to a change in rating from 1 to 5 stars. Additionally, the app is noted to be free, which is a bonus for some users. However, there are also negative points raised in the reviews. Users mention limited customizability, issues with the user interface when handling multiple countries, and unreliable GeoIP detection. Some customers express frustration with the lack of updates from the developers and difficulties in getting support responses, leading to the decision to uninstall or abandon the app.
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very limited customisability, UI that doesn't handle more than 4 countries very well, and very unreliable GeoIP detection, uninstalling.
I'm having a big issue with this app, because it is no longer updated and now is uncompatible with my store. Shopify says that I should contact the developers to update the app. Could you help me? We have a paid plan.
App developer does not answer any support emails. There are some issues, but I can not get them resolved, so I have to abandon this app.
Great support in getting it up and running as we needed it for our setup and understanding how to change the setup should we need to later.
Not working for my needs, but customer service is excellent. So changed from 1 to 5 stars. When required, I will reinstall this app, because it's free ;-).
Hello, I'm really sorry if you had any problem with our app, but please let me explain how our app works and to know why the US traffic still counts So our app block the countries completely BUT Shopify or google analytics can still count the traffic that coming from blocked countries because our app uses javascript to block them for example, if you are blocking US country and someone from US enter your store that what will be happen first the content load and after 1 to 3 seconds our app block the customer after checking their IP address and you can try that using a VPN or Proxy Thank you Chris
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