Geolocation Redirect ﹣Open Geo
The reviews are mixed, with several users praising the support team for being helpful, responsive, and effective during setup or when changes were needed. Positive comments highlight good customer service and assistance in getting the app running correctly, and one reviewer even upgraded their rating because of the quality of support. On the negative side, multiple reviewers report serious functional and maintenance issues: the app is described as having limited customization, weak UI handling for multiple countries, unreliable GeoIP detection, and compatibility problems with newer Shopify stores. A recurring concern is poor or absent developer communication, with some users saying support emails go unanswered and issues remain unresolved, leading them to abandon or uninstall the app.
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very limited customisability, UI that doesn't handle more than 4 countries very well, and very unreliable GeoIP detection, uninstalling.
I'm having a big issue with this app, because it is no longer updated and now is uncompatible with my store. Shopify says that I should contact the developers to update the app. Could you help me? We have a paid plan.
App developer does not answer any support emails. There are some issues, but I can not get them resolved, so I have to abandon this app.
Great support in getting it up and running as we needed it for our setup and understanding how to change the setup should we need to later.
Not working for my needs, but customer service is excellent. So changed from 1 to 5 stars. When required, I will reinstall this app, because it's free ;-).
Hello, I'm really sorry if you had any problem with our app, but please let me explain how our app works and to know why the US traffic still counts So our app block the countries completely BUT Shopify or google analytics can still count the traffic that coming from blocked countries because our app uses javascript to block them for example, if you are blocking US country and someone from US enter your store that what will be happen first the content load and after 1 to 3 seconds our app block the customer after checking their IP address and you can try that using a VPN or Proxy Thank you Chris
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