Optily for Shopify

Optily

Optily - FREE & Automated ads dashboards for Google &...

Developer
View on App Store

Rating

3.9

feedback

15

Reviews

chart

#1,037

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    13%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    13%

Reviews Summary

The reviews for the Optily app on Shopify are a mix of positive and negative feedback. Positive aspects highlighted by users include the app's effectiveness in optimizing Facebook and Google ads, providing valuable insights, and offering great customer support. Users have mentioned that the app has helped them improve their Return on Ad Spend (ROAS) and grow their online revenue. On the other hand, negative feedback revolves around issues with currency discrepancies between Shopify and Facebook Business Manager, leading to inaccurate data reporting and limitations in functionality. Some users have expressed frustration with the lack of response from support when facing issues related to currency differences.

Highlights

Effective optimization of Facebook and Google ads
Great customer support and valuable insights
Issues with currency differences affecting data accuracy and functionality
Mixed feedback on support responsiveness
Positive impact on ROAS and online revenue growth

Rating Breakdown

  • 5
    73% (11 ratings)
  • 4
    7% (1 ratings)
  • 3
    7% (1 ratings)
  • 2
    7% (1 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Nov. 8, 2024

Worked well for couple of months, then the analytics stopped reporting accurate data. Sent a message to support via the in app chat but never received any response Have now uninstalled

Using app

--

Total reviews

4

Average rating

1.5

1 / 5 Share

May 23, 2024

Zero stars I can’t connect my meta account as it says my store is a different currency to my meta account this was a total waste of time downloading when both are the same currency

Using app

4 days

Total reviews

2

Average rating

1.0

5 / 5 Share

Feb. 6, 2024

I highly recommend installing the Optily app if you are running any Facebook or Google ads for your Shopify store. As a healthcare testing store, we have complex analytics needs - tracking conversions across multiple stages from awareness to lead to sale.

Using app

13 days

Total reviews

30

Average rating

4.6

Developer Reply

Hi! Thank you for your review, we really do appreciate it. I am glad we could answer some of your questions via our live chat too. We look forward to helping you scale your store! Many thanks, Max The Optily Team

5 / 5 Share

Jan. 17, 2024

I have been using Optily quite some time and I would like to say it's a great app at free of cost. The analysis and daily ad spend suggestions saves my hard earned $$. I highly recommend this app to everyone.

Store

OleOle

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi OleOle team, Thank you so much for the great review. We are thrilled to hear that you are enjoying using the app and of course that it's working hard to save you those ad $$! It's been nice to see your regular sessions and metric improvements over time. Thank you again. Max The Optily Squad

5 / 5 Share

Nov. 23, 2023

We first started working with Optily through a third party partner and saw great results. We then started working directly with Optily specifically Mark and the rest of his team a few months ago and have continued to see results with our Google & Facebook ads. They are always there to help us and update us on how our ads are performing. We are constantly learning from Mark and his team.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

All reviews

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