Optily
Optily - FREE & Automated ads dashboards for Google &...
Rating
3.9
feedback
15
chart
#1,037
Reviews Over Time
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Reviews Summary
The reviews for the Optily app on Shopify are a mix of positive and negative feedback. Positive aspects highlighted by users include the app's effectiveness in optimizing Facebook and Google ads, providing valuable insights, and offering great customer support. Users have mentioned that the app has helped them improve their Return on Ad Spend (ROAS) and grow their online revenue. On the other hand, negative feedback revolves around issues with currency discrepancies between Shopify and Facebook Business Manager, leading to inaccurate data reporting and limitations in functionality. Some users have expressed frustration with the lack of response from support when facing issues related to currency differences.
Highlights
Rating Breakdown
All reviews
Nov. 8, 2024
Worked well for couple of months, then the analytics stopped reporting accurate data. Sent a message to support via the in app chat but never received any response Have now uninstalled
May 23, 2024
Zero stars I can’t connect my meta account as it says my store is a different currency to my meta account this was a total waste of time downloading when both are the same currency
Feb. 6, 2024
I highly recommend installing the Optily app if you are running any Facebook or Google ads for your Shopify store. As a healthcare testing store, we have complex analytics needs - tracking conversions across multiple stages from awareness to lead to sale.
Hi! Thank you for your review, we really do appreciate it. I am glad we could answer some of your questions via our live chat too. We look forward to helping you scale your store! Many thanks, Max The Optily Team
Jan. 17, 2024
I have been using Optily quite some time and I would like to say it's a great app at free of cost. The analysis and daily ad spend suggestions saves my hard earned $$. I highly recommend this app to everyone.
Hi OleOle team, Thank you so much for the great review. We are thrilled to hear that you are enjoying using the app and of course that it's working hard to save you those ad $$! It's been nice to see your regular sessions and metric improvements over time. Thank you again. Max The Optily Squad
Nov. 23, 2023
We first started working with Optily through a third party partner and saw great results. We then started working directly with Optily specifically Mark and the rest of his team a few months ago and have continued to see results with our Google & Facebook ads. They are always there to help us and update us on how our ads are performing. We are constantly learning from Mark and his team.
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