Optily
Optily - FREE & Automated ads dashboards for Google &...
Rating
3.9
feedback
15
chart
#901
All reviews
Rating Breakdown
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Nov. 8, 2024
Worked well for couple of months, then the analytics stopped reporting accurate data. Sent a message to support via the in app chat but never received any response Have now uninstalled
May 23, 2024
Zero stars I can’t connect my meta account as it says my store is a different currency to my meta account this was a total waste of time downloading when both are the same currency
Feb. 6, 2024
I highly recommend installing the Optily app if you are running any Facebook or Google ads for your Shopify store. As a healthcare testing store, we have complex analytics needs - tracking conversions across multiple stages from awareness to lead to sale.
Hi! Thank you for your review, we really do appreciate it. I am glad we could answer some of your questions via our live chat too. We look forward to helping you scale your store! Many thanks, Max The Optily Team
Jan. 17, 2024
I have been using Optily quite some time and I would like to say it's a great app at free of cost. The analysis and daily ad spend suggestions saves my hard earned $$. I highly recommend this app to everyone.
Hi OleOle team, Thank you so much for the great review. We are thrilled to hear that you are enjoying using the app and of course that it's working hard to save you those ad $$! It's been nice to see your regular sessions and metric improvements over time. Thank you again. Max The Optily Squad
Nov. 23, 2023
We first started working with Optily through a third party partner and saw great results. We then started working directly with Optily specifically Mark and the rest of his team a few months ago and have continued to see results with our Google & Facebook ads. They are always there to help us and update us on how our ads are performing. We are constantly learning from Mark and his team.
Sept. 26, 2023
We have worked with Optily as our media agency through a partner, but began a direct relationship with Optily during the summer due to the impressive results that they helped us achieve on our Facebook Ads and Google Ads. They have helped our ROAS comfortably reach double digits from their expert markers looking after our account. Their Optily App also gives great visibility of the active Google and Meta campaigns, along with insights and recommendations based on the recent performance. With the summer months being a quiet period for us, we managed to grow our online revenue stream while being more cost efficient with ad spend, which has been a big achievement! Optily are now helping us scale our spend up this September ahead of a busy Q4 period. We would highly recommend using Optily for businesses who are also looking to grow their online store with their app and their premium managed service.
Sept. 8, 2023
Trying this out, seems good for optimising your facebook ads. It does offer automated optimisation and will be nice if this thing works out. Good support!
July 27, 2023
June 23, 2023
I would highly recommend Optily to any retail business. We first started using Optily through our website management company but in recent months have started a direct relationship with Mark and team. Our business is a small Irish independent store and we are relatively new to online trading. Due to the fact we are a small business with only myself working part-time in marketing the help that we have received from Mark and his team has been incredible. All members of his team are so professional and helpful and I have full confidence in them. Knowing that they are looking after all of our website advertising and optimising our budget spend allows me to spend more time on other aspects of the business. I can see a huge improvement in all metrics related to the website sales and can't wait to see how we continue to grow our online business.
Hi Rachel, Thank you very much for the kind words. Our team are delighted to be working with you to strategise and grow Dermot Kehoe’s paid media channels. It is always great to present our results to you, especially recently with strong growth across Meta & Google. We are looking forward to continue this trend and help Dermot Kehoe further scale your online store. Wishing you a wonderful day Mark & the Optily Squad
April 3, 2023
Had a meeting with Mark today. Must say he was very informative, professional and helpful. He took time out of his day to offer very helpful and free advice. Great customer service! Great App!
Hi Trichome-Supply, Thank you for your positive review regarding your meeting with Mark. We are thrilled to hear he could offer his expertise to your store on ad strategy and growth. We look forward to seeing your ROAS gains from using our app. Have a wonderful day. Max The Optily Squad
Feb. 8, 2023
Great customer support, super powerful platform and has really helped my ROAS in even just 7 days! Highly recommend for anyone looking to organize and strategize their ROAS campaigns.
Hi HueGah Home, Thank you so much for your review. It's great to see that your experience with Optily has been such a positive one as customer satisfaction is a big priority for us, so we appreciate the kind words. Congratulations on the ROAS increase, let's keep that going! Cheers, Max The Optily Squad
Feb. 2, 2023
if your facebook account is in a different currency than the shopify account this application is of no use. Support says it's on the roadmap but they don't have any forecasts. Seems like a promising app but for now I just wasted my time
Hi Socapa Brasil, Thank you for your review, we would love to hop on a call to discuss your points in more detail. Just a note on the same currency point, we are collating your Shopify store data with your ad platforms and therefore for the most accurate opportunities/recommendations to be generated, Optily needs them to be in the same currency. Other workarounds that have worked include changing your Shopify store currency to your local, main currency and having Shopify change it to the local currency of the store visitor when they visit your site. We are constantly improving the application based on User feedback and are looking at ways to implement the currency conversion aspect you mention. Max The Optily Squad
Jan. 28, 2023
Had some issues at the beginning. You must have the same currency in both Shopify AND Facebook Business Manager. It's installed now and I look forward to seeing all the options.
Hi HappyTownDogs team, thank you for your review and the feedback you shared both here and via our live chat function. We are committed to constantly improving the application and some of the suggestions you made are great for the Optily roadmap. It was great to be able to talk to you directly through the live chat as you were onboarding and I am glad that together we could come to a solution to get the application installed within your store. Yes what you mention is correct. Currently, since our app enables you to better manage your ad spend using sales data from both Shopify and the ad channels, we need your store and ad channels to be in the same currency in order to provide accurate opportunities for performance growth. We'll definitely look at incorporating an automated currency calculator to try and accommodate situations where your store and ad channel are in different currencies. Thank you again for your patience and the review. We look forward to supercharging your sales through the app! Max The Optily Squad
Jan. 13, 2023
We are just getting started with Optily and already see how this will be a game changer for us. Chat and phone support is wonderful and the Optily team is genuinely engaged and working with us to make improvements every day.
Hey team PilotQuarters. Thanks for your feedback. Great to hear! Love your store and everything you are doing!
April 13, 2022
The Optily team has been instrumental in helping me get Facebook and Instagram back on track after the iOS 14 privacy changes. We went from 1.5x ROAS on a $10,000 monthly budget scaled out to 9x ROAS on a $25,000 monthly budget and still growing! Thank you! Thank you! Thank you!
Hi there Calcutta Merchandising, Thank you for your feedback! We’re so glad you've had such great success with overcoming iOS 14 challenges and growing your returns! Customer satisfaction is a huge priority for our team and your review reminds us that we’re on the right track. Optily’s your partner in growth. so check out our Resource Center for helpful tips, articles, and videos to help you continue to scale! Cheers, Nina Optily Support Squad