Rating

4.4

feedback

40

Reviews

chart

#2,087

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    30%
  • Less than a year
    57%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are quite diverse, with a mix of positive and negative feedback. On the positive side, many users praise the app for its excellent customer service and support. They highlight the responsiveness of the developers and their willingness to assist with any issues or customizations. Users appreciate the functionality of the app, especially for dynamic pricing and complex calculations. The app is described as a game-changer for businesses with specific pricing needs, offering a wide range of customization options. Additionally, the app's ability to streamline product configurations and improve user experience is highly valued by merchants. However, on the negative side, some users find the app to be overpriced for the features it offers. They mention difficulties in setting up the calculators, bugs that hinder duplication, and the need for additional payments for templates and developer assistance. Some users also express frustration with the complexity of the app and the lack of clarity in documentation.

Highlights

Excellent customer service and support
Functionality for dynamic pricing and complex calculations
App as a game-changer for businesses with specific pricing needs
Overpriced for features and difficulties in setup
Complexity and lack of clarity in documentation

Rating Breakdown

  • 5
    82% (33 ratings)
  • 4
    5% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    10% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 31, 2024

Excellent Support and a Must-Have App for Our Store! We’ve had a fantastic experience with this app and its developers. They were extremely responsive and assisted us with any questions or issues that arose, often providing solutions in record time. Although we occasionally needed to pay for some customizations, many of our requests were handled without any additional charges, which we appreciated greatly. For our store, this app is indispensable—it’s the only solution available that allows us to display our pricing structure the way we need. I read another review mentioning that the developers were unresponsive, but that has been far from our experience. They’ve shown a true commitment to helping us succeed with their product. Highly recommended for anyone looking for a reliable app with responsive, customer-focused support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

2 / 5 Share

Oct. 3, 2024

It's the only calculator with the customizations like this. And it's difficult to even create the calculators. You will need a developer to create multiple calculators. There are a few bugs that prevent calculators from being duplicated accurately and or using more than 1, and in turn requires a lot of cleanup after the fact. We have spent over 12 hours in this app and only 1 working calculator. The majority of the time is spent cleaning things up, from the template installs. Their support has been helpful but in the end we have spent over $500 and still only 1 working calculator. If you are a business owner thinking you can setup this up, wrong. You will need likely access to the $120 plan then pay for a template and then to pay a developer to create the calculator. Think $1000 minimum just to get up and running if you have a dozen or two calculators.

Using app

16 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Sept. 16, 2024

If you need a dynamic calculator don't waste your time looking anywhere else. Honestly, I had initially avoided this app as the subscription price is higher than most but after wasting a week trying every other app only to find out they don't offer the required features to do dynamic pricing I bit the bullet and gave this one a chance. It wasn't the easiest to DIY setup, they do have paid templates which would have made my life easy, however I wanted to know how to do it myself so I could add more products in the future. The documentation could be a bit clearer but the live chat was a life saver. By now you would expect this review to be 3 or 4 stars but let me tell you, the support was unparalleled. After hours, yes hours of support, and not just regular support... LIVE SUPPORT, I fully expected the live support to cut me off but they worked through my problems with me. I cannot stress how valuable that alone is worth.

Store

Evoked

Using app

19 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 20, 2024

Extremely overpriced for features. The support was originally quite good however as soon as I started to ask questions (to assist with understanding their logic) they directed me to docs they had written and then soon ignored me. I sent about 3 more messages in the same chat with zero response. I then opened a new chat in hopes of dealing with someone new. The same person joined and had a fairly rude and passive-aggressive attitude. I came into this app knowing every aspect of data to make this calculator work it wasn't extremely complicated it was just to find the area by inputs of width and height and depending on the output it was a certain price. This price was then discounted by the quantity of the items ordered. Unless you can perfectly understand their docs without a single question i wouldn't waste your time.

Using app

About 3 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

July 8, 2024

Amazing!! I have been looking for a substitution for a sticker calculator for our custom sticker website for honestly, about 1 year and 4 months... Long behold, this was it!! Hands down what is the best thing is the customer service. I had an legitimately breaking issue on our website from my error on the calculator code. Not only did they fix it for me, they showed me what went wrong and how to prevent it in any future use. If you are trying to make a custom based website or be a print on demand company to other then, this is the best app you can have on your site.

Using app

7 months

Total reviews

5

Average rating

4.2

All reviews

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