Rating

4.4

feedback

48

Reviews

chart

#2,445

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    6%
  • Less than a month
    40%
  • Less than a year
    48%
  • More than a year
    4%

Reviews Summary

The Shopify SE Option Price Calculator app has received a mix of positive and negative reviews from users. Positive aspects highlighted include the app's flexibility, powerful features for complex pricing calculations, and excellent customer support. Users appreciate the ability to create custom calculators for various products, the intuitive setup process once understood, and the responsiveness of the support team. On the other hand, negative feedback revolves around the app's complexity, the need for technical knowledge to fully utilize its capabilities, and issues with pricing discrepancies on product pages, cart, and checkout. Some users found the support to be slow in responding and felt that the app was overpriced for the features offered.

Highlights

Flexibility and customization options
Powerful features for complex pricing calculations
Excellent customer support
Technical complexity and need for developer assistance
Pricing discrepancies and perceived overpricing

Rating Breakdown

  • 5
    81% (39 ratings)
  • 4
    4% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (6 ratings)

Reviews with Text

  • 98% (47)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

July 6, 2025

It’s a great app with huge potential, and I’m genuinely disappointed that we couldn’t use it in the end. If you’re looking for a product calculator, you’ll quickly realize this app is one of a kind on the Shopify App Store. Unfortunately, the developers seem to have overlooked that Shopify is designed for everyday people - many of whom don’t have a technical background but want to build their own websites. When you first install the app, you’re invited to book a free 15-minute setup call, which I did immediately. I was really eager to learn more, but to my surprise, no one showed up. I had to send two follow-up messages before someone finally joined the meeting after I’d already been waiting for 15 minutes. You’ll also run into a rather limited help section. Despite having studied at a math-focused high school and holding both a Bachelor’s and Master’s degree in finance, it still took me two days to fully understand how the pricing tables and formulas work. They’re actually not that complicated - but a clear, descriptive help section would have made a huge difference. Then come the real issues, which for us outweighed the benefits of keeping the app. For example, our product page would display one price, the “Add to Cart” button would show another, and the checkout would show yet another amount. The developers did offer workarounds, but most involved hiding values or options and adding information text instead - which didn’t feel like a proper solution. They also charge $350+ for their pre-made calculator templates, which I understand required time to build, and quoted us $800 just to make our checkout work with their app. And don’t be misled by the price shown on the app listing - to really use the app properly, you’ll need the Ultra plan, which is $120 per month. I was actually ready to pay all of that if the support had been responsive and reliable. Unfortunately, support replies typically took 24–36 hours. The app does offer great flexibility and visual design customization, but the technical side is really only manageable if you have your own developer. You’ll likely need to hire a developer for almost everything. I think the logic and potential behind the app are excellent - whoever is building it clearly knows what they’re doing - but they seem to forget that their customers are regular business owners selling t-shirts, stickers, body lotions, and other everyday products. I truly hope they invest more in their support and make the app more accessible - both for people who don’t have a technical background and in terms of budget.

Using app

9 days

Total reviews

4

Average rating

4.5

5 / 5 Share

June 19, 2025

Takes a little tinkering at first, but once you get the hang of it, this app is incredibly powerful for complex, lookup based pricing. Great for custom products with lots of variables. Support has been super fast and helpful anytime I ran into issues.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2025

I highly recommend the Shopify SE Option Price Calculator. This app offers exceptional flexibility, and once you grasp the basics of price calculation setup, it becomes incredibly easy to use. It allows you to add custom product options, collect essential customer details, and apply formula or grid-based pricing—ideal for businesses with complex pricing structures, especially printing companies launching a Shopify store. You can assign multiple calculators to different products, ensuring tailored pricing configurations for each. Additionally, the file upload function is an indispensable feature for the printing industry. With outstanding responsiveness and support from the customer service team, this app deserves a five-star rating all around!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2025

This is pretty much the only app we could find, that was able to solve our complex use-cases entirely. We solely sell made-to-measure products and this app did the trick for us from A-Z. From conditional configurator logics, to complex calculation setups, this app does it all! 10 outta 10 would recommend! Plus: Their support is super fast, incredibly helpful and nice to talk to!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2025

Using app

About 1 year

Total reviews

2

Average rating

5.0

All reviews

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