All reviews

Rating Breakdown

  • 5
    83% (34 ratings)
  • 4
    5% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    10% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2024

When we launched our Shopify store in 2019, there were no apps capable of handling the complex calculations our small woodworking business required, so everything had to be custom-built from scratch. During a redesign in 2024, I discovered Option Price Calculator. I was impressed by its wide range of capabilities and options, but what convinced me were the glowing reviews of their customer support, and my experience has definitely met that high bar. Matthew, in particular, has been fantastic, responding even on weekends and offering valuable suggestions on how to adapt the app for our specific needs. Since we're using it in a slightly unconventional way, I did encounter challenges in setting up the calculators, particularly with transposing our information to accommodate how the app handles data. There are limitations on how conditional calculations can be used and I've found myself missing the ability to create and assign values to variables. Fortunately, Matthew's expertise has helped us navigate most of the hurdles with workarounds. One particular requirement was not possible within the app, so Matthew and his team built the custom features we needed for a reasonable fee, and faster than any other app developers I've worked with. I highly recommend this app for anyone looking for a customizable pricing solution, backed by outstanding support!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Excellent Support and a Must-Have App for Our Store! We’ve had a fantastic experience with this app and its developers. They were extremely responsive and assisted us with any questions or issues that arose, often providing solutions in record time. Although we occasionally needed to pay for some customizations, many of our requests were handled without any additional charges, which we appreciated greatly. For our store, this app is indispensable—it’s the only solution available that allows us to display our pricing structure the way we need. I read another review mentioning that the developers were unresponsive, but that has been far from our experience. They’ve shown a true commitment to helping us succeed with their product. Highly recommended for anyone looking for a reliable app with responsive, customer-focused support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

2 / 5 Share

Oct. 3, 2024

It's the only calculator with the customizations like this. And it's difficult to even create the calculators. You will need a developer to create multiple calculators. There are a few bugs that prevent calculators from being duplicated accurately and or using more than 1, and in turn requires a lot of cleanup after the fact. We have spent over 12 hours in this app and only 1 working calculator. The majority of the time is spent cleaning things up, from the template installs. Their support has been helpful but in the end we have spent over $500 and still only 1 working calculator. If you are a business owner thinking you can setup this up, wrong. You will need likely access to the $120 plan then pay for a template and then to pay a developer to create the calculator. Think $1000 minimum just to get up and running if you have a dozen or two calculators.

Using app

16 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Sept. 16, 2024

If you need a dynamic calculator don't waste your time looking anywhere else. Honestly, I had initially avoided this app as the subscription price is higher than most but after wasting a week trying every other app only to find out they don't offer the required features to do dynamic pricing I bit the bullet and gave this one a chance. It wasn't the easiest to DIY setup, they do have paid templates which would have made my life easy, however I wanted to know how to do it myself so I could add more products in the future. The documentation could be a bit clearer but the live chat was a life saver. By now you would expect this review to be 3 or 4 stars but let me tell you, the support was unparalleled. After hours, yes hours of support, and not just regular support... LIVE SUPPORT, I fully expected the live support to cut me off but they worked through my problems with me. I cannot stress how valuable that alone is worth.

Store

Evoked

Using app

19 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 20, 2024

Extremely overpriced for features. The support was originally quite good however as soon as I started to ask questions (to assist with understanding their logic) they directed me to docs they had written and then soon ignored me. I sent about 3 more messages in the same chat with zero response. I then opened a new chat in hopes of dealing with someone new. The same person joined and had a fairly rude and passive-aggressive attitude. I came into this app knowing every aspect of data to make this calculator work it wasn't extremely complicated it was just to find the area by inputs of width and height and depending on the output it was a certain price. This price was then discounted by the quantity of the items ordered. Unless you can perfectly understand their docs without a single question i wouldn't waste your time.

Using app

About 3 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

July 8, 2024

Amazing!! I have been looking for a substitution for a sticker calculator for our custom sticker website for honestly, about 1 year and 4 months... Long behold, this was it!! Hands down what is the best thing is the customer service. I had an legitimately breaking issue on our website from my error on the calculator code. Not only did they fix it for me, they showed me what went wrong and how to prevent it in any future use. If you are trying to make a custom based website or be a print on demand company to other then, this is the best app you can have on your site.

Using app

7 months

Total reviews

5

Average rating

4.2

4 / 5 Share

July 6, 2024

The settings are a bit complicated, but customer service is willing to solve the problem.

Using app

About 3 hours

Total reviews

7

Average rating

4.7

5 / 5 Share

June 23, 2024

Excellent customer service and so far it's the best app that fits our needs. Set up was a bit frustrasting but customer service team was right there. He went as far as made a custom video showing me step by step what to do. Thank You!! 5 stars!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

Excellent customer service and best app for your webpage if your product involves price calculations. Set up is easy and customer service team is right there if you need help.

Store

Goboxad

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2024

Excellent Calculator and Outstanding Support! We recently integrated the calculator into our Shopify store, and it has been working wonderfully! The functionality is seamless, and it significantly improves the user experience on our site. Setting up the calculator was straightforward, thanks to the clear instructions and the amazing support team. They were incredibly helpful throughout the process and ensured everything was configured correctly. We highly recommend this calculator to anyone looking to enhance their Shopify store's capabilities. The tool works flawlessly, and the support team is top-notch. Thank you for providing such a great solution!

Using app

15 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 10, 2024

A great app, a little pricey but it does what it needs to do and the support are great, willing to help in all situations

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

May 10, 2024

Having seen this app working on another store and seeing what they were able to do with it, I am super excited to get this app up and running on our print site. Shopify is not built to handle a printing company's complex products and variations, but this app completely takes that problem away.

Store

Boguna

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2024

This is the best calculator app there is. No other calculator has as many options as this one and the support is fantastic!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2024

Very good app and great support. It has helped me with everything I need to make the calculators perfect

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2024

Great apps. I had to solve a problem and the development team added the option I needed.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2024

Thanks for the quick, helpful service for our non-standard application!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2024

This is the most welldone calculator I've found on the app store, perfectly catering to our needs as a blinds store owner for custom sizing. During the initial setup phase, Matthew provided timely and invaluable assistance, fully meeting our requirements for customized functionality. I'm extremely grateful for his help, and I would highly recommend this app.

Store

Keego

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

My interaction with this app has been excellent!! It fulfills its intended functions precisely as I had hoped. The representatives have proven to be not only proactive and supportive but also responsive to feedback. They are open to suggestions and have demonstrated a rapid ability to implement updates.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Exceptional Support. They were patient and helped me set up the calculator on my website. Perfect app and a great team

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 9, 2023

Do Not Use !!! ... They are Only Concerned With Money , You Will Be Disappointed ... as the other reviewer stated .. on the outside it gives the impression that it will do what you need it to ....it has deceptive pricing .. you might think Basic will Work for you but once your in the app they want you to pay the $60 or $100 a month option in order for anything to work ... i asked for a refund and was simply told .. Oh Upgrade to the pro or elite plan to get it to work .... STAY AWAY!

Using app

17 days

Total reviews

3

Average rating

3.0

Developer Reply

We are sorry that the feature you were looking for was not avaliable on the plan you wanted to pay for. Not all features are avaliable on all plans. The "Pricing Table Formula" feature is avaliable on the Pro plan ($29.99) and up. A full list of plan features is found on the app subscription page. We even include pictures if the description isn't clear enough. When you asked for a feature that the Basic plan didn't have, we informed you about the plans that did have that feature. We have no problem with refunds, given you ask for it in an appropriate fashion. Our app is packed with many features, just send us a chat message and we will be happy to help you find the right subscription plan for you.