Optionize Product Options
Unlimited Product Options, Effortless Customization
Rating
4.7
feedback
56
chart
#686
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
21%
-
Less than a month
29%
-
Less than a year
45%
-
More than a year
0%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users have highlighted the app's ease of use, helpful features for customizing products, and quick response times from the support team. The app is described as intuitive, powerful, and perfect for complex product configurations like personalized artwork and gift items. Users appreciate the step-by-step logic, image uploads, and conditional fields that make it easy for customers to personalize their orders. Additionally, the support team is commended for being fast, helpful, and even assisting with custom changes.
Highlights
Review RSS Feed
All reviews
Dec. 2, 2025
keep running into issues, so now the info typed in is not delivered to the store. Other times it did not even show up at the product. Been waiting to get help on this for 35 hours, only one respond with collab. request came back and since then, have not heard from them the last 20 hours. So really frustrating because I am supposed to have big time sales in the next couple days
Thank you for your feedback. We're sorry the app didn't work out for your use case. The issue was due to a compatibility limitation with Shopify Bundles, which we don't currently support. We've reached out to you directly via live chat to discuss this further. If there's anything else we can help with, please don't hesitate to contact us.
Nov. 10, 2025
Nov. 7, 2025
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