All reviews

Rating Breakdown

  • 5
    82% (55 ratings)
  • 4
    4% (3 ratings)
  • 3
    7% (5 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (4 ratings)

Reviews with Text

  • 66% (44)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 1, 2025

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Good App - good support :)

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Great customer support

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Top support, I had a small problem and in less than 24 hours they intervened and solved the problem. The application is really very useful for those who need to sell customizable items!

Store

Luvexia

Using app

7 days

5 / 5 Share

Sept. 3, 2025

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Extremely easy to use and a very helpful team/customer service!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Impeccable et simple à utiliser. Merci!

Store

ZELAZIA

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Using app

12 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 6, 2025

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 6, 2025

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Optionize has taken our store to the next level! The app is intuitive, powerful, and perfect for complex product configurations like personalized artwork and gift items. The step-by-step logic, image uploads, and conditional fields make it super easy for customers to personalize their orders. The support team is incredibly fast and helpful, even assisting with custom changes. We’ve tried several apps, but Optionize is by far the best solution for our needs. Highly recommended for any store offering customizable products!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that Optionize has made such a positive impact on your store and that you find the app intuitive and powerful for your personalized products. It's great to know that the step-by-step logic and features like image uploads and conditional fields are making it easier for your customers to create their unique orders. We're also super proud of our support team, and it's lovely to hear that they've been able to assist you quickly and effectively. Your recommendation means a lot to us, and we're here to support you every step of the way! If you have any more feedback or need assistance with anything else, please don't hesitate to reach out. Happy customizing! 😊 Best, Mikha Customer Support Team

5 / 5 Share

July 30, 2025

Great customer service and great app!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you’re enjoying our app and the customer service. If you have any questions or need assistance with anything, feel free to reach out. We’re here to help!

5 / 5 Share

July 22, 2025

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2025

Amazing app, and the SAV is perfect really fast to help and answer my questions.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and that our support team has been able to assist you promptly. If you have any more questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our top priority!

5 / 5 Share

June 23, 2025

Great app! Super easy to use, lets me add custom text fields, dropdowns, and file uploads to my product pages. I had a small issue with image quality, and support was incredibly helpful and responsive. Everything works smoothly, even on the free plan. Highly recommended!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you so much for your kind words! 🌟 We're absolutely thrilled to hear that you're enjoying our app and finding it easy to use. It’s great to know that our support team was able to assist you with your image quality issue—ensuring you have a smooth experience is our top priority! If you ever need further assistance or have more feedback, please don’t hesitate to reach out. We're always here to help! Wishing you continued success with your product pages, and thanks for recommending us!

5 / 5 Share

April 28, 2025

Amazing team! This is my first Shopify application, and it has everything our shop needs! The team is amazing. Even though the issue turned out to be a Shopify theme, not the application, they still went out of their way to help!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2025

I love this app! It helps me add the personalization aspects to my website and is very user friendly. They also have great customer service and are very helpful whenever I have a question. I highly recommend using this app if you want to add more options to your listings on your website!

Using app

7 months

Total reviews

3

Average rating

5.0

1 / 5 Share

May 6, 2025

Lots of bugs with this app and basically no support. I have been waiting for over 1 week and there has been no help whatsoever. Avoid this app!

Using app

27 days

Total reviews

4

Average rating

4.0