NetSuite ERP Connector for Shopify

NetSuite ERP Connector

NetSuite Connector for Shopify by Oracle NetSuite

Rating

4.6

feedback

3

Reviews

chart

#1,423

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    0%
  • More than a year
    33%

Reviews Summary

The Netsuite ERP Connector app has received a mix of positive and negative reviews from users. On the positive side, users appreciate the cost-effectiveness of the app compared to competitors, consistent order syncing, and responsive guidance from the Netsuite team during setup. The app is praised for its ease of use and ability to handle a high volume of transactions seamlessly. However, some users have faced issues with unresponsive support, login problems, and limitations in editing back-end logic without assistance. Suggestions for improvement include providing summarized Amazon Settlement reports for easier auditing and error correction.

Highlights

Cost-effectiveness and consistent order syncing
Responsive guidance and ease of use
Unresponsive support and login issues
Limitations in editing back-end logic
Suggestions for improved Amazon Settlement reports

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    33% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 13, 2024

We were previously using a costly competitor for our order syncing and made the switch over to Netsuite's own ERP Connector. Thus far, we're very happy with this decision: syncing has been consistent and the pricing is much, much better. Netsuite guided our team through the set-up process and has remained responsive. If your business is also a Shopify + Netsuite business, we'd highly consider taking a look at this app for fast and accurate order syncing between the two platforms.

Using app

--

Total reviews

8

Average rating

5.0

1 / 5 Share

April 20, 2022

Netsuite account doesn't work for this login, and support has been unresponsive after multiple emails and weeks.

Using app

21 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello Matr Boomie store, Thank you for taking the time to provide your feedback. We greatly apologize for your negative experience. We understand Crowe, your NetSuite Partner, has connected with you regarding next steps to enabling the NetSuite Connector for Shopify and hope it will meet your expectations. Best, The NetSuite Team

4 / 5 Share

Feb. 23, 2022

We use the Netsuite Connector for all of our Netsuite integrations for Shopify, Shipstation, and Amazon Seller Central. The app has worked well and is easy to use. Volume of transactions has not been an issue. The shortfall from 5 stars would be the inability to edit some back-end logic and connection without having to reach out to support. Would be awesome as well if the Amazon Settlement reports were summarized for each period for easy Audit and error true up. Otherwise, this fits our needs well.

Store

VOORAY

Using app

Over 2 years

Total reviews

6

Average rating

4.5

All reviews

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