NetSuite ERP Connector
The reviews for the NetSuite Connector app on Shopify are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the seamless integration provided by the app, especially for B2B workflows. The YCS Consultants team has been praised for their support and expertise in configuring the app to meet specific business needs. Users have also highlighted the cost-effectiveness of the app compared to other solutions and the efficient order syncing between Shopify and Netsuite. However, there are also negative aspects mentioned, such as the difficulty in managing the platform, lack of field settings, and issues with support responsiveness for some users.
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Very difficult platform to manage. Need to be very careful on syncs because it causes changes to entire Shopify store item information. Lacks field settings and the ones available are extremely difficult to setup. Netsuite has a backend for support that only they can touch and causes changes to your system without your knowledge. Very tedious to maintain. Been using this since I started with Netsuite and this is by far one of the most difficult integrations I have experienced. I use the B2B integration by using tags and a little programming in my platform without the need of buying any additional modules, which is almost $1,000 per month!!! That is CRAZY!!
We transitioned to Shopify from another e-commerce cart and needed to avoid any gaps in order syncing. The NetSuite Connector provided the core integration, and YCS Consultants helped us configure it for both our B2C and B2B workflows and the changeover in a very tight window to avoid any missing orders and create a seamless customer experience. It’s been a smooth setup that scaled with our new success on Shopify. Can't say enough about YCS Consultants-their planning, execution and post implementation support has been A+.
Our brand wouldn't run without this app. We've been using it for years and have had great success. Customer support is usually really helpful. If you have Netsuite then you definitely need this app!
The YCS Consulting team not only ensured our NetSuite connector was functioning perfectly, but also offered invaluable support, suggestions, and guidance. Their expertise helped us utilize the connector in ways that significantly reduced manual reconciliations and streamlined workflows. The team was thoughtful, solution-oriented, and adept at optimizing busy processes, saving our company both time and money!
We were previously using a costly competitor for our order syncing and made the switch over to Netsuite's own ERP Connector. Thus far, we're very happy with this decision: syncing has been consistent and the pricing is much, much better. Netsuite guided our team through the set-up process and has remained responsive. If your business is also a Shopify + Netsuite business, we'd highly consider taking a look at this app for fast and accurate order syncing between the two platforms.
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