Orbe Geolocation

Always exceptional support! If I could leave more than 5 stars, surely would

Works great - fantastic customer service! Quick execution! Thank you Mariana!

Functions as expected across a 5 store configuration and is pretty easy to configure, but required a support chat to solve for a difference in settings for external vs internal stores. Support was easy to communicate with in a quick real-time chat and demonstrated via testing on the spot that our configuration was correct. Excellent service!

The app works well and does everything it says it will. Support has been very helpful in getting this set up.

A very Professional assistance made by Mariana and most of all very informative and with technical knowledge.TOP Job

Works great! Easy and fast to setup and fast support!

We've been using Orbe for years, and the support has been excellent. Their team is responsive and quick to resolve any issues or answer any questions we have. I highly recommend it for merchants with complex store, market, and regional setups.

Great support from the team in getting the app setup. During updates to the shop theme, something the code is changed. The help team were able to fix the issue in less than 12hrs.

Amazing app and even better customer support. If you are a merchant who use Shopify markets or expansion stores, Orbe is the best solution for you

Great app and features. Any time we want to implement advanced features with the app, the customer service is always around.

We are paying for priority support, however no support is available.

Llevamos tiempo trabajando con Orbe y la experiencia ha sido excelente desde el primer día. Más allá de la herramienta, lo que realmente marca la diferencia es el equipo: el trato es muy cercano, entienden las necesidades de tu negocio y adaptan la solución a cada caso con una implicación que no es fácil encontrar. Siempre responden con muchísima rapidez, son eficaces resolviendo cualquier incidencia y transmiten la sensación de que tienes un partner de verdad, no solo un proveedor. Para una marca ecommerce como la nuestra, esa agilidad y ese nivel de personalización tienen muchísimo valor. Gracias Roberto y gracias Orbe!!!

Really amazing app and even better customer support, who can do some custom stuff for us, which was really helpful.

Works flawlessly and does perfectly what it should. We use it the manage the correct pricing for various EU countries based on the shipping location the client chooses and offering them the correct VAT rate (shown as including VAT prices)

Fantastic experience with Orbe Geolocation! The app is powerful and incredibly flexible for managing international markets, but the real standout is the support. Roberto went above and beyond, providing hands-on, proactive guidance to help us troubleshoot complex Shopify configurations and get everything set up perfectly. If you want a geolocation tool that genuinely cares about your shop's success, I highly recommend Orbe. It has been a total game-changer for our international customers.

Very helpful when raising an issue or question. Efficient and solved the issue within minutes!

We've had a great experience with Orbe as part of our international Shopify setup. The standout feature for us is the flexibility to redirect visitors to localized stores that are running on entirely different shop systems, which made our multi-store architecture much easier to manage. Another major advantage is Orbe's compatibility with Global-e. Since we've been working with Global-e for quite some time, having a geolocation solution that integrates smoothly with our existing setup was essential. The implementation was straightforward, and the app has been reliable in directing customers to the correct regional experience. Overall, Orbe has been a valuable addition to our localization strategy and works very well for businesses operating across multiple storefronts and platforms.