All reviews

Rating Breakdown

  • 5
    98% (278 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 91% (255)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 8, 2023

We've been using Orbe for some time now and highly rate the solution. Not only is the product very strong but their customer service is another level. We had some Google Analytics queries to understand how it will work with the product & Roberto the cofounder was back in touch within the hour - offering a huge amount of knowledge & solving our request. It's not often you get this level of service in this day and age. Thank you Roberto!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for this fantastic review! 💚 We work to provide the best geolocation experience, and during the process, we like to ensure our customers make the most out of Orbe. Roberto Senabre CEO

5 / 5 Share

Oct. 6, 2023

Our experience working with Orbe team has been fantastic. Since the beginning of the project they have been very helpful and collaborative, even taking part in meetings and conversations just to give us some advice in SEO and geolocation issues. Our website is composed by five markets and we had very specific requirements however they have solved all our needs and the tool works perfect in every market.

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks a lot for this excellent review and for appreciating our work 💚! We developed Orbe thinking about SEO best practices to make the most out of Shopify Markets and provide the best geolocation experience. The whole team is happy to see these results. Luis Head of Growth

5 / 5 Share

Oct. 5, 2023

We finally got Orbe working perfectly for us. It took a little bit longer than expected due to our somewhat unique requirements, as the app isn't fully suited to our needs. But Luis and his team helped us out very quickly and walked us through setup while helping us with some workarounds. Would definitely recommend!

Using app

26 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with Orbe! 🥰 We're delighted to hear that our team was able to assist you in getting the app working perfectly for your unique requirements.

5 / 5 Share

April 27, 2024

Great app - works very well. The customer service for this app is however outstanding. Luis went above and beyond with helpful videos on issues I had which weren't even strictly related to the app! (Markets/ Languages section). Thank you again, Luis. Edit for April 2024: I just wanted to add some additional praise for Roberto as, following an unrelated theme update, I messed up some general settings to do with Markets, and he took the time over a weekend to resolve the coding for me - despite it being unconnected to the Geolocation app. Truly outstanding customer service, yet again!

Using app

7 months

Total reviews

5

Average rating

2.6

Developer Reply

Thanks a lot for your words! I am glad to help with your Shopify Markets configuration to get the most out of our geolocation app. 💚 Luis Head of Growth

5 / 5 Share

Oct. 5, 2023

App works great and the team behind it listens to customer requests and adds new features continuously. They just implemented Klaviyo integration to send the users market/country to Klaviyo on signup which has been really helpful for us.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! 💚 We keep launching new advanced geolocation features for our customers. We bet our integration with Klaviyo will help brands efficiently localize their newsletters and email series. Luis Head of Growth

5 / 5 Share

Oct. 4, 2023

Luis from the support team has been great in advising on setup and implementation! Simple app and a well-made integration. Would recommend to any merchants looking to build an expansion store.

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for your kind words! 🥰 We are happy to have customers like you and connect your multiple Expansion stores with geolocation. Luis Head of Growth

5 / 5 Share

Sept. 27, 2023

Support is very patient to help solve technical problems, nice

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this review. We are here to help you with anything regarding your geolocation. 🥰 Luis Head of Growth

5 / 5 Share

Sept. 26, 2023

I had the pleasure of working with Luis from Orbe, and I couldn't be happier with the assistance I received. Luis was prompt, and exceptionally knowledgeable. He didn't just provide a quick fix but ensured that I fully understood the solution. I truly appreciate the dedication and hard work he put into helping me.

Store

Winck

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for this fantastic review 💚! We are glad to help you to make the most out of your Markets with geolocation. Our whole team is here for you. Luis Head of Growth

5 / 5 Share

Sept. 26, 2023

Very handy app with great customer service. I had a problem that was outside of the scope of the app, so they created a function for me for no additional cost.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for your review 🥰. Developing the connection of Shopify Expansion stores with stores out of Shopify was a challenge. We are glad to see these results. Luis Head of Growth

5 / 5 Share

Sept. 23, 2023

Funciona perfectamente y lo más importante un servicio de atención al cliente inmejorable y totalmente personalizado para resolver tus dudas o incidencias.

Store

Miphai

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Muchas gracias por tus palabras 🥰 Cualquier cosa que necesites en relación a vuestra geolocalización no dudes en comentarnos. ¡Estamos para lo que necesitéis! Luis Head of Growth

5 / 5 Share

Sept. 18, 2023

I've had a fantastic experience with this Shopify geolocation app! It's user-friendly and incredibly useful for my store. Moreover, the support team has been super responsive and helpful whenever I've had questions or needed assistance. Highly recommended!

Store

AUTEUR

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great review! 🥰 The whole team likes to read how useful and user-friendly is for your store. If we can help you with anything else, please let us know. Luis Head of Growth

5 / 5 Share

Sept. 13, 2023

Orbe works perfectly for our store! It was easy to integrate, and I believe it offers great value for money. The customer support is amazing and extremely fast, they don't use scripted replies, but truly care about solving your issues.

Using app

20 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you very much for your kind words! We truly appreciate it 💚. At our core, we strive to empathize with our customers, solving their issues, and delivering the best possible service. Luis Head of Growth

5 / 5 Share

Sept. 13, 2023

This is a advanced solution. And I never thought that this advanced solution could be installed and ready to go within minutes. I've tried all other apps that had bugs but this one works perfectly very fast aswell. I would also like to thank Luis for hes fast assistance.

Store

Cavaier

Using app

About 2 hours

Total reviews

10

Average rating

3.0

Developer Reply

Thank you so much for your review! 💚 We work hard to provide the best geolocation experience and launch more advanced features. We are happy to see that you liked it. Luis Head of Growth

5 / 5 Share

Sept. 8, 2023

Superb app. Great team. Highly recommended! Thanks

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks a lot for your review 🥰 Luis Head of Growth

5 / 5 Share

Sept. 7, 2023

We are very grateful for the help we received and how the application works on our site. Our store has more than 20 markets with several languages and everything works perfectly. The technical support from the entire ORBE team is awesome. Without a doubt, the best geolocation app with the best possible customer service.

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Wow! Thanks a lot for your excellent review and kind words 💙! Working with a brand like Flying Tiger has been a challenge for the team. We are happy to see this satisfaction. Please let us know if we can help you with anything else regarding your geolocation. Our whole team is for you! Luis Head of Growth

5 / 5 Share

Aug. 30, 2023

if you are looking for the best and easy app to match "markets" options, this is the ONE, and also customer service (Luis) is TOP

Using app

6 days

Total reviews

8

Average rating

5.0

Developer Reply

Thanks a lot for your recognition! Orbe has been developed to provide the best geolocation experience around Shopify Markets. The whole team is happy to see that we got it 💚 Luis Head of Growth

5 / 5 Share

Aug. 23, 2023

We initially chose Orbe because of its beautiful UI, but it is also really easy to setup and offer many options. Most important, the customer support which very friendly and helpful. Luis Vicente helped us to install the app exactly as we wanted it to reflect on our store.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words and for sharing your experience with Orbe and our customer support! 💚 We always try to help our customers make the most out of their geolocation, and we like to hear that we have gotten it 😃

5 / 5 Share

Aug. 22, 2023

I downloaded and installed this app last week and after a few initial setup issues it works perfectly. I tried a few other geolocation apps before using this one, and they caused all kinds of problems. This one works fantastically well. The popup is very user friendly, the selection tool was installed by Orbe's team in my header and looks great + the market specific announcement bar is really helpful. I had another issue that I thought derived from this app, but turns out it was something completely different and Orbe's team found the root of the problem in no time. Great all round experience and I'd look no further for a geolocation app.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for taking the time to write this fantastic review and sharing your experience with Orbe and our team 💚🌟! Please let us know if we can help you with anything else regarding your geolocation or Shopify Markets. Our whole team will be here for you! Luis Head of Growth

5 / 5 Share

Aug. 22, 2023

Prompt reaction, very professional and always solve the issues! Pleasure to work wit the team of Orbe!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for sharing your experience with Orbe and our team! 🥰 Luis Head of Growth

5 / 5 Share

Aug. 21, 2023

So far so good! Really helpful support & a user friendly app. Answered all our questions very quickly and thoroughly

Store

Primi

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! 💙 If we can help you with anything else, please let us know. We will be happy to support you! 🌐 Luis Head of Growth