Soniz Enterprise review for Kakaclo ‑Clothing Dropshipping

Dear Soniz Enterprise, I'm truly sorry to hear about the challenges you've faced with your orders and the subsequent impact on your business. It's evident from your feedback that your experience with KakaClo has been far from satisfactory, and for that, I deeply apologize. Inventory Issues: It's concerning to know that there were discrepancies between the stock status on our website and the actual inventory. We're taking immediate steps to address and rectify this so that real-time stock information is accurately reflected. Shipping Concerns: We understand how crucial timely delivery is, especially when you've chosen and paid for express shipping. It's unacceptable that there were delays in informing you about stock issues after your orders were placed. We are currently re-evaluating our shipping processes and communication channels to ensure clarity and promptness in all stages of order fulfillment. Service Quality: It's deeply regrettable that you felt the services rendered were not up to par and even perceived as scam-like due to the shipping charges. We aim for transparency in all our dealings, and we will be reviewing our pricing and shipping policies to prevent such issues in the future. Your feedback is invaluable, and we genuinely value our partnership with sellers like you. I would greatly appreciate the opportunity to connect with you directly to discuss how we can make amends and work towards restoring your trust in KakaClo. Once again, I deeply regret the inconvenience and frustration caused. Your concerns are our top priority, and we are committed to making the necessary improvements. Warm regards, Timothy