Jimmy Lee Leathers Club Vest review for Kakaclo ‑Clothing Dropshipping
Aug. 24, 2023
USA EXPERIENCED SELLER with Shopify for YEARS, frustrating, the customer service works off China time, so for the USA it means delayed service or working very late. WILL NOT DO SIZE EXCHANGES & their sizes are all over the place, will not do returns other than defects, your customer or you are stuck with the sale.
Dear Jimmy Lee Leathers Club Vest, Thank you for taking the time to share your experience with KakaClo. We genuinely regret to hear about the challenges you’ve faced. We understand the importance of accurate sizing for clothing businesses. I'm pleased to inform you that we have made significant improvements regarding sizing concerns. All products are now available in both CM and INCH sizes, which should enhance clarity and consistency. In terms of returns, due to the high shipping costs involved, we usually opt to refund the item without requiring our customers to return it. If you've encountered a non-refundable problem, please share your order details, and I'll personally ensure it's addressed promptly. Thank! Timothy
