Rating
4.5
feedback
21
chart
#5,109
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
5%
-
Less than a month
33%
-
Less than a year
43%
-
More than a year
19%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the functionality and customer service provided by the app developers. Many users highlighted the ease of use and quick response times from the support team. The app's ability to set delivery dates and customize time slots was a standout feature for merchants, especially for small businesses. However, there were a few negative reviews regarding the app's support response time, with some users expressing frustration over delayed or lack of communication. Additionally, a couple of users mentioned issues with the mandatory delivery date selection not working as expected.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 5, 2023
This app has been fantastic, when this app crashed for 5 days I scrambled to find another app with similar functionality and while spending 20 long hours searching the App Store, trialing every app out there- none came anywhere close to what this app does. I even enlisted the help of Shopify experts to help me build an app to do the same as I wasn’t sure when the app was going to be live again. Hitesh and his team have done a fantastic job in firstly fixing the crash and getting systems back up and secondly- developing the app in the first place, I am so pleased we came across Order Delivery Date Lite 2 years ago and it is the best thing out there! Trust me- I’ve tried just about every other app there is, nothing comes close!
Jan. 11, 2022
I made an error in set up and sought out support. Immediate response that fixed the problem. Thank you! Second experience with support, immediate response yet again, resolved the problem (with Paypal, not the app). Super pleased, thank you!
Very happy to help the merchants like Catherine, who really understand the issue. Very very happy!! It's not stopping here and will continue to help...
Dec. 1, 2021
Terrible support. I submitted questions 2 or 3 times over a period of 10 days and no contact at all from them. I'll be deleting this app and will be looking for one where they actually get back to you.
We regret the inconvenience caused. We were in middle of our support upgrade and yes missed your email in spam. However, the question you mentioned regarding order limit, which is not available at the moment. In our new upgraded support we have now manpower as well to quickly answer the questions of merchants. Good Luck to your business 🙏.
July 26, 2021
Great service when I needed help setting the app up with our site. The support team helped me almost instantly and got us up and running. So far, so good!
Thanks a lot for your positive feedback. Happy to help you.
June 15, 2021
Excellente application trés facile à comprendre en plus un feedback trés rapide au niveau de la online . je recommande vivement
Merci beaucoup pour vos précieux commentaires. Cela nous motivera pour le meilleur service. Thank you and Best wishes to your business.
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