Rating
4.1
feedback
10
chart
#13,184
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
20%
-
Less than a month
50%
-
Less than a year
20%
-
More than a year
10%
Reviews Summary
The reviews for the Order Delivery Date Lite app are overwhelmingly positive, with users praising its functionality and ease of use. Customers appreciate the app's ability to set delivery dates before checkout, saving time and reducing order errors. The support team is also highly praised for their prompt responses and helpful assistance in resolving technical issues. However, there are a few negative reviews highlighting concerns about the app's support response time and some issues with specific features like making delivery date selection mandatory.
Highlights
Review RSS Feed
All reviews
Aug. 5, 2023
This app has been fantastic, when this app crashed for 5 days I scrambled to find another app with similar functionality and while spending 20 long hours searching the App Store, trialing every app out there- none came anywhere close to what this app does. I even enlisted the help of Shopify experts to help me build an app to do the same as I wasn’t sure when the app was going to be live again. Hitesh and his team have done a fantastic job in firstly fixing the crash and getting systems back up and secondly- developing the app in the first place, I am so pleased we came across Order Delivery Date Lite 2 years ago and it is the best thing out there! Trust me- I’ve tried just about every other app there is, nothing comes close!
Jan. 11, 2022
I made an error in set up and sought out support. Immediate response that fixed the problem. Thank you! Second experience with support, immediate response yet again, resolved the problem (with Paypal, not the app). Super pleased, thank you!
Very happy to help the merchants like Catherine, who really understand the issue. Very very happy!! It's not stopping here and will continue to help...
Dec. 1, 2021
Terrible support. I submitted questions 2 or 3 times over a period of 10 days and no contact at all from them. I'll be deleting this app and will be looking for one where they actually get back to you.
We regret the inconvenience caused. We were in middle of our support upgrade and yes missed your email in spam. However, the question you mentioned regarding order limit, which is not available at the moment. In our new upgraded support we have now manpower as well to quickly answer the questions of merchants. Good Luck to your business 🙏.
May 13, 2021
I am happy that this app provides no checkout function before selecting the delivery date. This helps us seller a lot as we do not need to worry about orders not having delivery date again. And if orders are a lot it takes lots of time just to confirm the delivery date. The support team is great in helping to solve the technical issue very quickly.
Thanks a lot for your positive feedback. Happy to help you.
Feb. 21, 2021
This app is fantastic!! So easy to use and the support I received was prompt and they added a new feature for me. Thank you very much.
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