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App for Delivery Cut Off Messaging
Rating
4.0
feedback
6
chart
#9,920
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
67%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Users who rated the app 5 stars praised its effectiveness in increasing urgency on their store, ease of use, and helpful support. They found it to be a great alternative to traditional countdown timers and appreciated the different features it offered. On the other hand, users who rated the app 2 stars mentioned issues with support responsiveness, particularly in addressing specific requests like displaying seconds in the timer for German settings. Despite the positive aspects of the app, the lack of timely support responses and bugs for certain settings were highlighted as areas for improvement.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 24, 2022
App is buggy for German settings. The support chat within the app does not work and on our request through the contact form on their website we haven't received any response for more than 1 week now...
We apologize for your inconvenience however German is not a supported language on this app.
Sept. 21, 2021
I used this app to increase the urgency on my store, to in turn increase the conversion rate and it really worked. The support was quite helpful too. I think this is the best app in this category for the price.
Thank you for the positive feedback!
Oct. 30, 2020
There is not an option to display seconds in the timer and that is ok as I can find another one but I emailed and opened 2 support tickets over 3 weeks and still have not received a response. Sorta irritating.
Thanks for your feedback, EGS. Please accept my apologies for the lack of support—this is just not acceptable. We have expanded our team in the past month, with the aim of ensuring situations like this do not happen again. One of our leading initiatives is to rebuild this app. With that in mind, I've reached out to you via email—we'd love to hear and incorporate your feedback. No worries if it's something you do not want to do after having this experience. No reason needed. Wishing you a peaceful week ahead.
May 10, 2020
Absolutely amazing thank you, i have been in need of an app that can have different delivery dates added. So simple to use. Well worth the money!
Thank you for your feedback—glad to hear our app is of use. We have expanded our team in the past month, giving us more room for supporting you and the building out of new features. If you have pain points, a feature request, an app idea, or just want to chat (life hasn't been too easy these past few months), please reach out to me at [email protected]—I'd love to hear from you. Much love.
May 7, 2020
A great alternative to the normal in your face countdown timer. The subtlety is what our store required and what we believe in and this does the job right how we want it to. The support as well has been amazing. Cannot recommend it more
Greatly appreciate you taking the time to provide your feedback. Bringing this to the team, we're glad to hear our app is of use. Our team has grown in the past month, giving us room for improved support and the build-out of new features. If you have pain points, a feature request, an app idea, or just want to chat (life hasn't been too easy these past few months), please reach out to me at [email protected]—I'd love to hear from you. 🙂 Wishing you a peaceful week ahead.
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