Order Desk
Automate your fulfillment and integrate with over 300 services
Rating
4.8
feedback
43
chart
#1,578
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
5%
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Less than a month
9%
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Less than a year
35%
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More than a year
49%
Reviews Summary
Order Desk is highly praised by users for its customization options, intuitive interface, and exceptional customer support. Users appreciate the app's ability to automate order import, organization, and fulfillment processes, as well as its flexibility in creating custom rules for different workflows. The support team is highlighted for being attentive, responsive, and going above and beyond to assist users in setting up and optimizing the app for their businesses. However, there are some concerns raised about billing issues, particularly related to double billing for orders and the complexity of setup for complex workflows.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 12, 2023
I was going to hire an employee to do this stuff - and instead I got Order Desk. Easily one of the best software experiences that I have ever had. Great product. Simple, relatively intuitive interface. Infinitely customiseable. Fantastic support team who help to ensure its set up and working as efficiently as possible for your business. I highly recommend Order Desk.
March 5, 2023
As a 3PL, we continue to see Shopify as a popular platform. Integrating Shopify through Order Desk is exceptionally easy. The configuration options they offer and their Rule Builder tool puts a customized integration in our hands without the overhead of custom development. They are constantly improving their app to keep pace with new shopping cart features and are exceptionally attentive to needs of their users. We have been using Order Desk for Shopify and other platforms successfully and happily since 2014. Couldn’t do it without them!
Your longtime partnership means the world to us!
March 1, 2023
We love it - we have been running it successfully for about 3 years and we could not work without ii.
We're glad to play a small part in the success of NOVEDGE!
March 1, 2023
Great app -- highly customizable and reliable. Imports our orders from multiple sources, processes them according to our custom rules.
Thanks for the kind words!
Feb. 28, 2023
Order Desk is a super smart and intuitive app for your business back end. We automated our whole store's order import, organization and fulfilment using the app. Don't expect it to be easy, the app has a lot of options and things to learn to operate properly but their documentation and support are exceptional. Highly Recommended
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