Order Desk
Automate your fulfillment and integrate with over 300 services
Rating
4.9
feedback
21
chart
#1,392
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
10%
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Less than a month
24%
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Less than a year
43%
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More than a year
24%
Reviews Summary
Order Desk is highly praised for its excellent customer support, customization options, and automation capabilities. Users appreciate the intuitive interface, flexibility in creating custom workflows, and the responsiveness of the support team. The app is described as a necessity for managing orders efficiently and effectively. However, there are some concerns raised about billing issues, specifically double billing in certain scenarios. Despite this, the majority of reviews highlight the exceptional customer service, the ability to automate order processes, and the overall value that Order Desk provides to ecommerce businesses.
Highlights
Review RSS Feed
All reviews
Oct. 17, 2025
Excellent product and the customer support is absolutely PHENOMENAL. Paul, Cheryl and everyone I've had the pleasure of being in contact with at Order Desk support has been exceptionally responsive and has answered my questions and helped me customize my store perfectly. I could not be more pleased with Order Desk.
Store
My Store
Using app
30 days
Oct. 12, 2023
I was going to hire an employee to do this stuff - and instead I got Order Desk. Easily one of the best software experiences that I have ever had. Great product. Simple, relatively intuitive interface. Infinitely customiseable. Fantastic support team who help to ensure its set up and working as efficiently as possible for your business. I highly recommend Order Desk.
What a fantastic review! Thanks for taking the time to share how Order Desk has contributed to the success of Dolce Italiana. We're honored you chose us!
March 1, 2023
We love it - we have been running it successfully for about 3 years and we could not work without ii.
We're glad to play a small part in the success of NOVEDGE!
March 1, 2023
Great app -- highly customizable and reliable. Imports our orders from multiple sources, processes them according to our custom rules.
Thanks for the kind words!
Feb. 28, 2023
Order Desk is a super smart and intuitive app for your business back end. We automated our whole store's order import, organization and fulfilment using the app. Don't expect it to be easy, the app has a lot of options and things to learn to operate properly but their documentation and support are exceptional. Highly Recommended
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