Order Desk for Shopify

Order Desk

Automate your fulfillment and integrate with over 300 services
Developer
Order Desk
View on App Store
Order Desk
Rating
4.9
Feedback
20
Reviews
Chart
#1,698
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Order Desk is highly praised for its excellent customer support, intuitive interface, and customization options. Users appreciate the responsiveness of the support team and the ability to automate order processing efficiently. The app is described as a necessity for running a successful online store, with users highlighting its flexibility in handling complex workflows and integrations with multiple platforms. However, some users have raised concerns about double billing and the learning curve associated with mastering all the features. Overall, Order Desk is recommended for its powerful automation capabilities and top-notch customer service, making it a valuable tool for managing orders and streamlining business operations.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 10%
Less than a month 25%
Less than a year 45%
More than a year 20%
All reviews
5 / 5 Share
Oct. 17, 2025

Excellent product and the customer support is absolutely PHENOMENAL. Paul, Cheryl and everyone I've had the pleasure of being in contact with at Order Desk support has been exceptionally responsive and has answered my questions and helped me customize my store perfectly. I could not be more pleased with Order Desk.

Store Using app Total reviews Average rating
My Store 30 days
5 / 5 Share
Oct. 12, 2023

I was going to hire an employee to do this stuff - and instead I got Order Desk. Easily one of the best software experiences that I have ever had. Great product. Simple, relatively intuitive interface. Infinitely customiseable. Fantastic support team who help to ensure its set up and working as efficiently as possible for your business. I highly recommend Order Desk.

Store Using app Total reviews Average rating
DOLCE ITALIANA 10 days 7 5.0
Developer Reply

What a fantastic review! Thanks for taking the time to share how Order Desk has contributed to the success of Dolce Italiana. We're honored you chose us!

5 / 5 Share
March 1, 2023

We love it - we have been running it successfully for about 3 years and we could not work without ii.

Store Using app Total reviews Average rating
NOVEDGE Over 3 years 7 4.6
Developer Reply

We're glad to play a small part in the success of NOVEDGE!

5 / 5 Share
March 1, 2023

Great app -- highly customizable and reliable. Imports our orders from multiple sources, processes them according to our custom rules.

Store Using app Total reviews Average rating
Lifelong Collectibles About 3 years 8 5.0
Developer Reply

Thanks for the kind words!

5 / 5 Share
Feb. 28, 2023

Order Desk is a super smart and intuitive app for your business back end. We automated our whole store's order import, organization and fulfilment using the app. Don't expect it to be easy, the app has a lot of options and things to learn to operate properly but their documentation and support are exceptional. Highly Recommended

Store Using app Total reviews Average rating
The Escape Mail Over 1 year 3 4.7
Developer Reply

Your recommendation means a lot!

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