Order Edits: Self‑Serve Fixes
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Order Edits: Self-Serve Fixes helps merchants reduce support load by letting customers independently correct shipping addresses, swap sizes, and cancel orders before fulfillment. The app adds edit, modify, and cancel options directly on the customer order page, with changes written back into Shopify so fulfillment workflows stay intact. Merchants can control which edits are available and for how long after purchase, while swaps are limited to in-stock items of the same value so order totals do not change. Cancellations are handled with full refunds and automatic restocking, making the app useful for preventing avoidable returns and manual support tickets.
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