Order Fulfillment Guru
Split multi-vendor orders Order routing rules Multi-store sync
Rating
5.0
feedback
108
chart
#220
All reviews
Rating Breakdown
May 25, 2021
Order Guru is a fantastic app to automate your dropship business. The team at order guru is very responsive and very helpful. They helped us by going over and beyond to meet the specific needs of our dropship processes and made sure that the entire process was in alignment with our downstream systems. A big shoutout to Dean for his continuous support and help.
Thanks for the review. We appreciate it and are happy to help.
May 21, 2021
Amazing customer support. Claire is the best! Super responsive and hands on in helping set up OFG on our site.
Thank you so much for the lovely review, so happy to help! Let us know if you have any other questions.
May 17, 2021
Amazing app, integrates very well with other plugins and supports dropshipping very efficiently. Great support from the app developers too.
Thanks so much for the lovely review. Happy to help and let us know if you have any other questions.
May 7, 2021
Claire was super helpful and patient in the Shopify learning curve. She provided many helpful answers and offered time-saving tips to try to get us up to speed with the nuances of configuring & shipping orders. Great support! Thanks
Thank you for the lovely review. We are happy to help and let us know if you have any additional questions.
April 23, 2021
Great support and communication from Claire and the app works well for what we need. Direct integration with Click and Drop would be a great addition in the future.
Thank you for the lovely review. We offer integration with Royal Mail (you can print shipping labels or provide prepaid shipping labels to your suppliers) via our EasyPost integration. Please let me know if you have any additional questions.
April 22, 2021
App support provided excellent and timely help with setup. Very excited about the order splitting and Shipstation integration.
Thanks so much for the lovely review! We really enjoyed helping you and let us know if you have any additional questions.
April 14, 2021
I think this app have great potential. So far it's the easiest from what is on the market. Like the simplicity and support. Will recommend this app to all my friends.
Thank you for the lovely review. We are happy to help. Let us know if you have any other questions.
March 29, 2021
I operate a new dropshipping business. I had started by manually sending orders to suppliers, receiving tracking info by return of mail, and then copying/pasting tracking info into Shopify = totally unsustainable. This app has saved me hours already; it sends the orders straight to suppliers, they can see all orders in one place and then upload tracking info there which gets sent straight to customer. I've been in touch with Claire from support a few times and some of the improvements suggested have already been implemented. Great app and only getting better!
Thanks so much for the lovely review! We really appreciate it. We are happy to help and let us know if you have any other questions.
March 23, 2021
Fulfillment Guru is an amazingly powerful, yet exceptionally simple to use, order routing app. We started working with third-party fulfillment centers and needed to split up orders and route products to the correct shipping accounts, and Fulfillment Guru let us do that with ease. On top of that, their customer service is second to none. And I mean that. I requested a specific feature get added, and not only did they follow through, but they have also been so patient in answering all of my questions. 5+ Stars. Would recommend to EVERYONE that has more than just basic shipping and fulfillment needs.
Thank you for the lovely review. We really enjoyed working with your team and are happy to help!
March 12, 2021
Amazing customer support -- I reached out over email and asked for phone support, and they spent over an hour on the phone with me to understand what we were looking to do and help set up solutions that work best for our shop. Thank you!
Thank you for the lovely review! We enjoyed working with you and look forward to helping you in this beautiful partnership. Love the lobster rolls!
March 11, 2021
I used this app to split orders to different suppliers. The app is super easy to be used and has also a really user friendly layout. It is a perfect application for dropshipping and also for multi-vendor. The customer care is really amazing!
Thank you for the lovely review! We are happy to help and let us know if you have any additional questions.
Feb. 18, 2021
We are using this app to help streamline the fulfilment process with our vendors. It has helped them access their orders faster. Thanks!
Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.
Jan. 25, 2021
Best app I have ever used. Customer service rep Claire was amazing helping me figure this all out! I am beyond satisfied
Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.
Jan. 16, 2021
extremely useful application, it does exactly what you need. The support team responds quickly, but the amazing thing is the speed with which they fulfill your requests. Kind, fast and efficient
Thank you so much for the lovely review and for your assistance. We are happy to help and let us know if you have any other questions.
Jan. 13, 2021
This review is for the support team behind the app. They were gracious with their time to step through the app set up with me to make sure the app works seamlessly. I needed Spanish translation for my suppliers and they accomodated my request quickly. Can't recommend this app enough.
Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.
Jan. 8, 2021
I used this app to send an email notification to my suppliers everytime an order comes in. Had to go back & forth to figure out and set it up properly, but its been a game changer for our business. The support was top notch & exceptional. Highly recommended.
Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.
Nov. 26, 2020
This app is great! Easy to use, fast setup. It solved my biggest problem, namely the automatic distribution of orders to my different dropshippers. But the best of all is the support! The team is so helpful, so quick and so competent. I don't worry at all if there is a problem, because I know that I will get help quickly. By the way, I always caused the problems myself :-) My unreserved recommendation!
Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.
Nov. 23, 2020
I searched for an app to help me with smaller dropshippers and contacts I had my myself and this app is just perfect! Gives each of my suppliers their own page where they can view/process all orders from for me. It's a superb app and the customer service is second to none! Anytime I have had a problem (which isn't many admittedly), they have responded quickly and sorted out any issues with speedy professionalism. I couldn't recommend them highly enough. I brilliant app and even better customer service. Thank you.
Thank you so much for the lovely review! Happy to help anytime!
Nov. 18, 2020
Love this app and I love the chat bot to help answer questions. This app is the center of my whole dropshipping business and I'm so glad that I found it!
Thank you so much for the lovely review! Let us know if you have any other questions.
Nov. 17, 2020
Great app allowing seamless ordering and communication and great customer service. Highly recommend this app.
Thank you so much for the lovely review! Let us know if you have any other questions.