IssueDesk for Shopify

IssueDesk

Track, manage, and resolve order issues in one place.
Developer
Fantasium Media
View on App Store
IssueDesk
Rating
5.0
Feedback
1
Reviews
Chart
#9,567
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

IssueDesk is a Shopify App designed to track, manage, and resolve order issues efficiently. It allows users to log and resolve order issues like damages and returns directly in the admin panel, streamlining the process and preventing issues from falling through the cracks. Users can categorize issues, set priorities, assign them to team members, and track them through to resolution, with updates logged in a timeline for team synchronization.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 0%
Less than a year 100%
More than a year 0%
All reviews
5 / 5 Share
June 16, 2026

This is a game changer for our customer service team! We are able to all know what is going on at all times. In one place and how urgent issues are. I love being able to tag people to bring items to their attention! This is a great 10/10 app!

Store Using app Total reviews Average rating
Mintwood Home About 1 month 7 5.0

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