LA FESTA review for Order Limits ‑ MinMaxify
Sept. 9, 2020
The app works great, however, i'm giving a 3 star rating because of their terrible customer support. I tried to reach them multiple times and no one ever returned a message. They only responded to my question once I got Shopify customer service involved.
Developer Reply
Thank you for the praise of our app and the perceived support problem. However, before your request through Shopify support, there were two attempts to contact us directly, on July 16th & 22th. In both cases an elaborate and detailed response was sent back to juana*******@gmail.com within an hour but no response to those was received from you. We hope you will verify and consider updating your review of our app.