Order Management — Trackeasy
Shopify app to track order preparation, delivery.
Rating
5.0
feedback
16
chart
#11,395
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
25%
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Less than a year
44%
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More than a year
25%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, effectiveness in managing orders, and excellent customer support. Many users highlighted the app's ability to streamline kitchen workflows, organize orders, and improve communication with customers. The support team, including individuals like Sudhan, Rahul, Barath, Janani, Sree, Kumar, and others, received high praise for their responsiveness and helpfulness. Users mentioned that the app was a lifesaver for their businesses, especially in managing online orders, informing customers of order statuses, and coordinating deliveries. Overall, the app was described as fantastic, essential for running businesses smoothly, and highly recommended.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 18, 2024
I have been using this app for years with Shopify for our seasonal concessions. It is pretty easy to set up and simple to use for our kitchen orders. They have support you can jump on a zoom which is really helpful. Sudhan helped me today and got me all ready to go for our opening weekend!
Oct. 14, 2023
Rahul
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Sept. 28, 2023
Great service and really amazing support team! Rahul
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 13, 2023
great app: super easy to use - very effective at work! It does an amazing job to manage orders and to ultimately drive sales
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 8, 2023
I've been working with this app for years. Rahul and Barath have provided exceptional service for me and my team. Thank you!
We sincerely appreciate your valuable feedback and the time you've taken to provide us with such a fantastic review. Your words hold great significance for us. If you have any additional questions or need further assistance, please don't hesitate to contact us. We'll be delighted to help you at any moment.
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