Order Management — Trackeasy
Shopify app to track order preparation, delivery.
Rating
5.0
feedback
16
chart
#11,395
All reviews
Rating Breakdown
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Oct. 18, 2024
I have been using this app for years with Shopify for our seasonal concessions. It is pretty easy to set up and simple to use for our kitchen orders. They have support you can jump on a zoom which is really helpful. Sudhan helped me today and got me all ready to go for our opening weekend!
Oct. 14, 2023
Rahul
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Sept. 28, 2023
Great service and really amazing support team! Rahul
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July 13, 2023
great app: super easy to use - very effective at work! It does an amazing job to manage orders and to ultimately drive sales
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 8, 2023
I've been working with this app for years. Rahul and Barath have provided exceptional service for me and my team. Thank you!
We sincerely appreciate your valuable feedback and the time you've taken to provide us with such a fantastic review. Your words hold great significance for us. If you have any additional questions or need further assistance, please don't hesitate to contact us. We'll be delighted to help you at any moment.
July 11, 2022
I use this app and it's very good, the Support team is very amazing. I would like to say a personal thank you to Janani.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 18, 2022
Fantastic App, Fantastic Support - this app really helps me to organize my kitchen workflow. Highly recommended
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 15, 2022
Very good customer service! Does so many cool things you don't even know. Loving it so far, would highly recommend.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Nov. 23, 2021
This app was a lifesaver. We started doing food service events and this allowed us to take care of our customers. We got so busy that we needed to take phone numbers to text people that their orders were ready and this pulled the notes in and made all of the information we needed readily available. Also, the app was rock solid and always worked flawlessly when we needed it. Truly a livesafer for us.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Sept. 5, 2021
Very useful app for my restaurant website. Our customers place online order for take aways, and this one is just perfect for us to operate as we can inform customers each stage of the process! The new update works even better! Another thing, the team is available for chat 24/7 and VERY HELPFUL. No delays or wait whatsoever when I needed.. Thankyou Sree, Kumar, and the team!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Aug. 26, 2021
I dont need skipthe dishes, doordash or ubereats or other delivery apps after i got my own delivery guys! Using this system makes my business so easy to run! I am so thankful that I found them. I dont have to pay IT guys just to help to figure it out. Just contact them directly and they have 1001% customer support. YOU WILL NEVER REGRET USING THIS APPS!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Aug. 6, 2021
Awesome app. Love how organized all my orders are and that this app is tied to/compatible with the "In Store Pickup Local Delivery App". Customer service from LogBase is always top notch. Extremely quick assistance and always efficient and kind. Anything you need, they'll always find a way to assist and make sure the outcome is to your liking. Highly recommend.
Jan. 19, 2021
We've used all LogBase apps for our flower shop delivery. We love them very much. The best customer service ever! It's quick response to solve our questions! Also, keep explaining until I get the point. Strongly recommended! Especially, this app helps and save our times a lot and it's the one what exactly we need for our delivery and pick up orders :D
Dec. 15, 2020
I have the LogBase "In Store Pickup Local Delivery" app on my site which Kumar and his team worked tirelessly and incredibly to help set up perfectly. We are on online food collection/delivery business and so my chefs need to know how many of each dish is on order for the days ahead; I mentioned this to Kumar and he expedited the functionality of the Order Management Live Tracker especially for us - It is fantastic and does everything we could wish for. I truly cannot praise LogBase more. They are on hand 24/7 and nothing is too much trouble. They have a solution for everything, even if it can't be done immediately, they will do everything they can to make whatever you're requesting happen. I genuinely cannot thank them enough. The best customer service I've ever come across and I feel so lucky to have come across them for my business.
Nov. 24, 2020
I could give 7 stars if there was an option to. been working in hospitality over 20 years with over 30 different systems, this is the best the simplest and accurated. Well done guys! Thank you!
Oct. 31, 2020
This app is so helpful for our struggling restaurant business. The tech service team was so helpful at resolving all of our issues. I highly recommend this app!