Fude Beauty review for Order Printer
Sept. 17, 2023
Installed, spent 2 hours on support waiting for the dev team to fix a bug with the app and no resolution, uninstalled and went with 'Order Eagle' (works perfectly, plus functionality and aesthetics are also better). For orders with a discount, the 'Subtotal price' and 'Total price' were showing the same value, ie. discounts were not being properly accounted for. Who knows what else is wrong with the app, we didn't stick around to find out. App was already not performing it's fundamental purpose. Frustrating and time-wasting, would recommend avoiding.
Hi, there! Thank you for taking the time to leave a review, and I'm sorry to hear about your negative experience. It appears the subtotal already takes into account the discount applied to the order, which is why it's the same amount as the total price. I have shared your feedback about this with our developers! If you'd like to give our app another chance, we'd be happy to help with any issues. Feel free to contact us here (https://bit.ly/2AWw5VA). - Greta, Shopify Support
