Valley Florist review for Order Printer
Nov. 12, 2020
Support is really quite useless. You can email them, however their response is generally very vague, I doubt they actually even read the question you send, but simply give a generic answer. I have had to hire a outside source for every little thing that I feel support really should have been able to take care of. I have been able to get it working, but it's certainly not an app that shopify should really be that proud of.
Hi, there. I'm sorry to hear that you have had a negative experience with our support team. It sounds like you were able to get the app working, however I'd like to follow up with you to see if you need anymore help and to make sure your feedback is passed on to our developers. I'll send you an email shortly and we can speak more there. Thank you. - Brie, Shopify Support
