White Lion Athletics review for Order Printer
Feb. 27, 2024
After 3 years, the 1STAR will be renewed once again. There's an in-app alert that calls for an update and request to contact support. However, contacting support takes you to Shopify Support with no outcomes in sight or timeline. The issue seems to be ongoing for several months by reading the reviews
Thank you for reaching out and for writing you review. Our theme support team can make some changes to the templates for Order Printer, although this is usually limited to minor changes such as adjusting spacing and adding text and images. Other requests are not supported by our themes team, as per our design policy (https://bit.ly/3uGMIeu), and these changes must be made by a third-party developer or by the merchant themselves. There are also apps that allow for a wider variety of templates you can consider, such as Order Printer Templates: https://bit.ly/3g6Xy9N. If you feel that the changes you requested were indeed minor, and/ or were similar changes you requested before, please feel free to reach out to us again and we can take a second look for you. -Victor, Shopify Support
