Rating

5.0

feedback

11

Reviews

chart

#7,634

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    64%
  • Less than a year
    36%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, quick installation, and effectiveness in boosting Average Order Value (AOV). Customers appreciate the direct control over shipment protection without relying on third-party services. The app is highlighted for its seamless integration with various e-commerce platforms and the ability to handle claims in-house, providing a sense of security to both merchants and customers. Users also commend the exceptional customer service provided by the app's team, noting quick responses and helpful guidance throughout the setup process. Overall, the app is described as a must-have for businesses looking to enhance their shipping protection and customer service.

Highlights

Ease of use and quick installation
Boosting Average Order Value (AOV)
Direct control over shipment protection
Seamless integration with e-commerce platforms
Exceptional customer service

Rating Breakdown

  • 5
    100% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 17, 2025

Great app, Kristen is a huge help and very friendly and responsive.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

Very good app, I would highly recommend it to all businesses! Businesses end up covering the costs for delivery companies losing shipments all the time and this helps cover the cost for those shipments. You'll be surprised at how many customers add this onto their order!

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2023

Such a great app, super easy & fast in install/ get up and running! Also one of the best companies to work with! Their team helped us get everything up and running in such a timely manner & ensured we were taken care of every step of the way! We are only a few weeks into Order Protect but already see a boost in our AOV. Highly recommend Order Protect for all e commerce businesses! Best part, is when our customer has a claim- we can handle everything in house instead of passing them off to someone else! Makes us and our customers very happy!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

Easy install. Flexible options. We were up and running very quick and finally have a directly controllable way offer shipment protection without a third party scraping the income. Also, customers love the option. Win. Win.

Store

WORN

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 30, 2023

Works great! Integrates with my third party slide cart, and works seamlessly. Huge help to offset porch pirates and lost packages.

Using app

4 months

Total reviews

7

Average rating

5.0

All reviews

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