OrderProtect
The reviews are overwhelmingly positive, with merchants praising the app’s ease of installation, quick setup, and smooth integration with existing store tools. Many reviewers say it starts generating revenue quickly through an easy upsell that customers are willing to add to their orders, and several note that it helps increase AOV while offsetting losses from lost, stolen, or missing shipments. Merchants also appreciate that they can handle claims in-house, keep more of the protection revenue, and offer customers a simple way to feel protected during shipping. Customer support is another major strength highlighted throughout the reviews. Reviewers repeatedly mention friendly, responsive, and highly helpful team members who guide them through setup and make onboarding easy. The main negative aspect is not about the app’s performance, but rather the problem it solves: shipping issues, lost packages, porch pirates, and the hassle of dealing with third-party protection providers. A few reviews also compare it favorably against competitors like Route, suggesting dissatisfaction with those alternatives rather than with this app itself. Overall, the feedback suggests the app is valued for convenience, profitability, and strong support.
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Great app, Kristen is a huge help and very friendly and responsive.
Very good app, I would highly recommend it to all businesses! Businesses end up covering the costs for delivery companies losing shipments all the time and this helps cover the cost for those shipments. You'll be surprised at how many customers add this onto their order!
Such a great app, super easy & fast in install/ get up and running! Also one of the best companies to work with! Their team helped us get everything up and running in such a timely manner & ensured we were taken care of every step of the way! We are only a few weeks into Order Protect but already see a boost in our AOV. Highly recommend Order Protect for all e commerce businesses! Best part, is when our customer has a claim- we can handle everything in house instead of passing them off to someone else! Makes us and our customers very happy!
Easy install. Flexible options. We were up and running very quick and finally have a directly controllable way offer shipment protection without a third party scraping the income. Also, customers love the option. Win. Win.
Works great! Integrates with my third party slide cart, and works seamlessly. Huge help to offset porch pirates and lost packages.
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