OrderProtect for Shopify

OrderProtect

Increase Revenue & AOV by offering Shipping / Order Protection
Developer
Order Protect
View on App Store
OrderProtect
Rating
5.0
Feedback
11
Reviews
Chart
#5,460
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, quick installation, and effectiveness in boosting average order value (AOV). Customers appreciate the direct control over shipment protection without relying on third-party services. The app is highlighted for its seamless integration with various e-commerce platforms and the ability to handle claims in-house, leading to increased customer satisfaction. Users also commend the responsive customer service and the cost-effectiveness of the app compared to other similar services. Overall, the app is highly recommended for businesses looking to enhance their shipping protection and customer experience.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 64%
Less than a year 36%
More than a year 0%
All reviews
5 / 5 Share
March 17, 2025

Great app, Kristen is a huge help and very friendly and responsive.

Store Using app Total reviews Average rating
Watchlyx 5 months 1 5.0
5 / 5 Share
April 24, 2023

Very good app, I would highly recommend it to all businesses! Businesses end up covering the costs for delivery companies losing shipments all the time and this helps cover the cost for those shipments. You'll be surprised at how many customers add this onto their order!

Store Using app Total reviews Average rating
H E X X E E 25 days 3 5.0
5 / 5 Share
April 20, 2023

Such a great app, super easy & fast in install/ get up and running! Also one of the best companies to work with! Their team helped us get everything up and running in such a timely manner & ensured we were taken care of every step of the way! We are only a few weeks into Order Protect but already see a boost in our AOV. Highly recommend Order Protect for all e commerce businesses! Best part, is when our customer has a claim- we can handle everything in house instead of passing them off to someone else! Makes us and our customers very happy!

Store Using app Total reviews Average rating
Johnny Slicks 29 days 2 5.0
5 / 5 Share
April 20, 2023

Easy install. Flexible options. We were up and running very quick and finally have a directly controllable way offer shipment protection without a third party scraping the income. Also, customers love the option. Win. Win.

Store Using app Total reviews Average rating
WORN 5 months 4 5.0
5 / 5 Share
March 30, 2023

Works great! Integrates with my third party slide cart, and works seamlessly. Huge help to offset porch pirates and lost packages.

Store Using app Total reviews Average rating
Caffeine and Kilos Inc 4 months 7 5.0

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