Rating

4.8

feedback

58

Reviews

chart

#652

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    7%
  • Less than a month
    22%
  • Less than a year
    55%
  • More than a year
    12%

Reviews Summary

The StatusPro app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ability to automate order status notifications, reduce customer inquiries, and provide a seamless experience for tracking orders through various stages of production. The app's clean interface, ease of setup, and high-end user interface have been highlighted as key strengths. Additionally, users appreciate the responsive developer, Daryl, who offers excellent support and is quick to address any queries or customization requests. The app has been described as a game-changer for businesses with custom products and long lead times, significantly improving customer communication and order management. However, there have been a few mentions of issues with order synchronization and the inclusion of POS orders in the app's count, which some users hope will be resolved in future updates.

Highlights

Automated order status notifications and reduced customer inquiries
Clean interface and ease of setup
Responsive developer providing excellent support
Improvement in customer communication and order management
Issues with order synchronization and POS order inclusion

Rating Breakdown

  • 5
    97% (56 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2025

excellent app couldn't ask for more. only one I found that works as needed, phenomenal set up and works great. For those who sell items which are custom and go through a production process, you can automate notifying customers as it goes through each stage of production, reducing tickets and customers not knowing what's happening with their order, even if you told them it takes 6 weeks for example and it's 3 weeks in, they want to know. This app allows our customers to check the status of their order anytime, and the date and time it went through each stage in the past, as well as its current stage.

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

March 18, 2025

Brilliant app, and brilliant support. Very useful app!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2025

Simply brilliant app!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 1, 2025

One of the best apps out there when you need to notify customers on order progress without emailing them. Daryl has been very helpful. It has helped reduce the " what is the status of my order? , "when will it arrive?" questions down 96%. I am very thankful.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

There is a few similar apps for status timelines, but this is without a doubt the best I've found. Very clean interface, no bs setup, and very high end UI for the end user. Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

All reviews

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