Rating

4.9

feedback

67

Reviews

chart

#7,689

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    25%
  • Less than a year
    54%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ability to streamline business operations, reduce customer service tickets, and improve order tracking and communication. The developer, Daryl, receives high praise for exceptional customer support, quick responses, and going above and beyond to assist users. Users appreciate the app's intuitive interface, customizable features, and the ease of setting up automated notifications for customers. However, there are some minor issues mentioned, such as occasional hiccups with order updates and synchronization. Overall, the app is highly recommended for its functionality, design, and the value it brings to businesses.

Highlights

Positive feedback on streamlining business operations, reducing customer service tickets, and improving order tracking
High praise for exceptional customer support and quick responses
Appreciation for intuitive interface, customizable features, and automated notifications
Minor issues mentioned with occasional hiccups in order updates and synchronization
Overall recommendation for the app's functionality, design, and value

Rating Breakdown

  • 5
    97% (65 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (67)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 16, 2023

Extremely responsive to all requests. This has helped us with our workflow quite a bit, and increased transparency for our customers as we create customized products for them.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

The developer was quick to listen to our feedback regarding Shopify Flow integration and now this app works exactly how we want it to. Our team is very pleased with this app!

Store

Luimoto

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

This is a terrific alternative to the W3 status app. Our team used W3 for years, but it wasn't very stable, and seemed to be getting less stable each year. The support from W3 left quite a bit to be desired, whereas the support & response time for StatusPro is quick, efficient and very accommodating to each store's needs. I highly recommend this app!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2023

We love this App - not only does it use the native look and feel of status their support has been second to none. They've supported us with ensuring the right information is shown in the app and no support request has ever been too much trouble. Thanks again!

Using app

6 months

Total reviews

15

Average rating

4.7

5 / 5 Share

July 9, 2023

This app caters for the shortcomings of the basic Shopify order statuses and customer notifications. It's perfect for keeping your customers informed about the progress of their orders, and communicating order changes, delays, and due dates. Solves a lot of problems.

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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