StatusPro ‑ Order Status
StatusPro - Keep customers updated on order progress
Rating
4.8
feedback
53
chart
#763
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
8%
-
Less than a month
25%
-
Less than a year
60%
-
More than a year
13%
Reviews Summary
The StatusPro app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ability to automate order status notifications, reduce customer inquiries, and provide a seamless experience for tracking orders through various stages of production. The app's clean interface, ease of setup, and high-end user interface have been highlighted as key strengths. Additionally, users appreciate the responsive developer, Daryl, who offers excellent support and is quick to address any queries or customization requests. The app has been described as a game-changer for businesses with custom products and long lead times, significantly improving customer communication and order management. However, there have been a few mentions of issues with order synchronization and the inclusion of POS orders in the app's count, which some users hope will be resolved in future updates.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 16, 2025
excellent app couldn't ask for more. only one I found that works as needed, phenomenal set up and works great. For those who sell items which are custom and go through a production process, you can automate notifying customers as it goes through each stage of production, reducing tickets and customers not knowing what's happening with their order, even if you told them it takes 6 weeks for example and it's 3 weeks in, they want to know. This app allows our customers to check the status of their order anytime, and the date and time it went through each stage in the past, as well as its current stage.
March 1, 2025
One of the best apps out there when you need to notify customers on order progress without emailing them. Daryl has been very helpful. It has helped reduce the " what is the status of my order? , "when will it arrive?" questions down 96%. I am very thankful.
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