Rating

4.8

feedback

48

Reviews

chart

#745

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    25%
  • Less than a year
    56%
  • More than a year
    8%

Reviews Summary

The StatusPro app has received overwhelmingly positive reviews from users. Customers appreciate the ease of use, the ability to customize order statuses, and the excellent customer support provided by Daryl and his team. Many users have highlighted the app's effectiveness in improving customer communication, order management, and overall store functionality. The quick responses to queries, prompt assistance with setup and customization, and seamless integration with Shopify orders have been key factors in the app's success. However, a few users have mentioned issues with order synchronization, visibility of POS orders, and the app's lack of customization options. Despite these minor drawbacks, the majority of reviews praise StatusPro for its reliability, user-friendly interface, and the significant impact it has had on streamlining order processes and enhancing customer satisfaction.

Highlights

Positive reviews highlight the ease of use, customization options, and effectiveness in improving customer communication and order management.
Users appreciate the excellent customer support provided by Daryl and his team, including quick responses to queries, prompt assistance with setup and customization, and seamless integration with Shopify orders.
Some users have mentioned issues with order synchronization, visibility of POS orders, and the app's lack of customization options, but overall, the app is praised for its reliability, user-friendly interface, and significant impact on streamlining order processes and enhancing customer satisfaction.

Rating Breakdown

  • 5
    96% (46 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (2 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2024

Daryl and his team are a pleasure to work with. I’ve been working with Daryl for several years now, starting when I was first introduced to his Docamatic app. He’s always quick to respond to emails and consistently goes above and beyond to accommodate feature requests. I highly recommend both the app and Daryl’s team. I’m excited to see what other apps they develop in the future!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

A very useful app to keep all orders in order. The support is outstanding and very fast responding. All my recommendations for this app!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

This app is incredible!! So simple to use and setup, and any questions we had the developer Daryl was exceptionally speedy and gave step by step help. We integrated this with our ERP system as we manufacture furniture, so we wanted give updates as to orders were started in factory as well complete. We did this by tagging the orders as they went throgub different trigger points. So far working like a charm and has cut down our customer queries on where there order is and when can they receive it

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Great app and great developer. Solved so much for our business. Highly recommend!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

This app is incredible! As a custom apparel producer, I needed an application that would allow me to communicate the various stages and delivery timelines of orders to my customers. StatusPro is the ultimate solution. It runs smoothly and is easy to use (though you need to have a basic understanding of Shopify orders, tags, etc.). Every time I think, "I wish there was a feature to further improve customer communication and order management," I dive into the settings and discover that the feature is already there, ready to use! The updates are excellent, and the support is outstanding. I contacted them once after more than six months of use, and they responded immediately with the perfect solution to my query. Highly recommend it to anyone!

Using app

10 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more