StatusPro: Custom Order Status
StatusPro - Keep customers updated on order progress
Rating
4.9
feedback
56
chart
#791
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
27%
-
Less than a year
52%
-
More than a year
12%
Reviews Summary
The reviews for the StatusPro Shopify App are overwhelmingly positive, with users praising its ease of use, customization options, and excellent customer support provided by Daryl and the team. Customers appreciate the app's ability to automate order status updates, reduce customer inquiries, and improve communication with buyers. The intuitive UI, quick response times, and helpfulness of the support team are highlighted in many reviews. Users also mention that the app has helped streamline their order management processes, reduce manual tasks, and enhance customer satisfaction. However, there are a few mentions of issues such as problems with order synchronization, lack of customization options, and the inclusion of POS orders in the count.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 11, 2025
Great app and amazing support! The app works exactly as expected and is very easy to use. I needed a small customization, and the support team responded quickly and made the change right away. Highly recommended!
June 3, 2025
Love StatusPro, very easy to use and intuitive UI. Also the service is great! Super easy to talk to, quick response and very helpful! I asked a pretty dumb question as well so very patient too haha. :)
April 16, 2025
excellent app couldn't ask for more. only one I found that works as needed, phenomenal set up and works great. For those who sell items which are custom and go through a production process, you can automate notifying customers as it goes through each stage of production, reducing tickets and customers not knowing what's happening with their order, even if you told them it takes 6 weeks for example and it's 3 weeks in, they want to know. This app allows our customers to check the status of their order anytime, and the date and time it went through each stage in the past, as well as its current stage.
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