Hulk Order Status Tracker
Hulk Order Status Tracker App
Rating
4.5
feedback
116
chart
#257
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
3%
-
Less than a month
27%
-
Less than a year
47%
-
More than a year
16%
Reviews Summary
The reviews for this Shopify App are quite mixed. While some users praise the quick and efficient customer support, others express frustration with the app not working properly and the lack of response from the support team. Positive themes include excellent customer service, quick problem resolution, and ease of use. On the other hand, negative themes include app malfunction, lack of response from support, and dissatisfaction with recent updates and pricing changes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 29, 2024
This app was not working, and support is catastrophic. We used the Rush app before, which was working reliable. Now Hulk aquired the app as they wrote, and from there on the problems just started. They promised to make a smoth tranisition to their app, and after an onboarding call simply nothing happened fro almost a wekk despite they having an activated collaborator account, which they asked for. Now we emailed them to give instructions on how to remove the code leftovers. And after another week still no response. We now switched to another app which, again is working very well. But we still have the code from both the Rush app and the Hulk order status app in our theme code. If someone from Hulk apps should be reading this, please reply (to our email).
Nov. 22, 2024
Very quick and adequate support! So far everything is perfect. Definitely recommend!
Oct. 29, 2024
great app so far! and customer service. using this app for our mobile app with hulk, and so far so good once our app is running will update!
Aug. 21, 2024
Nitesh handled my problem professionally and quickly, I recommend the app to everyone
July 11, 2024
The service team is always ready to jump in to help us when we need it, just fixed a custom issue for us very quickly - thanks team for being great!
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