Hulk Order Status Tracker
Hulk Order Status Tracker App
Rating
4.3
feedback
34
chart
#881
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
-
Less than a day
6%
-
Less than a month
26%
-
Less than a year
41%
-
More than a year
12%
Reviews Summary
The app has received mostly positive reviews from users, with many praising the excellent customer service and quick resolution of issues by the support team. Users appreciate the ease of use and customization options provided by the app, especially in terms of order tracking and customer communication. However, there are a few negative reviews highlighting issues with app functionality, lack of responsiveness from support, and concerns about unauthorized changes to website elements. Overall, the app seems to be beneficial for streamlining order tracking and reducing customer service inquiries.
Highlights
Review RSS Feed
All reviews
June 14, 2025
Fantastic App with Exclusive Israeli Carrier Integration! As a Shopify Plus merchant, integrating smoothly with Israeli carriers was crucial for us. This is the only app we've found that fully supports Tapuz, HFD, Chita, and YDM. Their customer support team is amazing, they swiftly handled all our custom requests with patience and efficiency. Highly recommended for Israeli merchants!
Jan. 28, 2025
One stop for all tracking related work. More than satisfied. Excellent 24/7 customer service. Belma is the best.
Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with our service. We’re always here for you 24/7, and it’s great to know that our team is making a positive impact. We look forward to continuing to serve you! Kind Regards, The HulkApps Team
Jan. 18, 2025
We had some issues but support from Belma was amazing and the dev team who fixed everything pretty quickly, was super responsive and professional, highly recommended!
Thank you so much for your kind words! If you need anything else, we're here to support you any time. Have a great week! The HulkApps Team
Nov. 29, 2024
This app was not working, and support is catastrophic. We used the Rush app before, which was working reliable. Now Hulk aquired the app as they wrote, and from there on the problems just started. They promised to make a smoth tranisition to their app, and after an onboarding call simply nothing happened fro almost a wekk despite they having an activated collaborator account, which they asked for. Now we emailed them to give instructions on how to remove the code leftovers. And after another week still no response. We now switched to another app which, again is working very well. But we still have the code from both the Rush app and the Hulk order status app in our theme code. If someone from Hulk apps should be reading this, please reply (to our email).
Dear client, We’re truly sorry for the inconvenience you’ve experienced, and we completely understand how frustrating this must have been. After reviewing your case, I discovered that our team wasn’t notified once the collaboration request was approved, which led to the app not being properly set up. I sincerely apologize for this oversight and the impact it has had on your experience. We want to make things right, and I’ve sent the instructions for removing the leftover code to your inbox. If there’s anything else we can assist with, please don’t hesitate to let us know. Again, we deeply regret the trouble this has caused and never intended to make things difficult for you. Thank you for your understanding, The HulkApps Team
Oct. 29, 2024
great app so far! and customer service. using this app for our mobile app with hulk, and so far so good once our app is running will update!
Thank you so much for your kind review! We’re thrilled to hear that you’re having a great experience with the app and our customer service. We’ll be here if you need any support along the way! The HulkApps Team
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