Hulk Order Status Tracker
Hulk Order Status Tracker App
Rating
4.5
feedback
118
chart
#337
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
3%
-
Less than a month
26%
-
Less than a year
48%
-
More than a year
16%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted the responsiveness of the support team, mentioning specific team members who were helpful in resolving issues. The app was described as easy to use, with some users appreciating the free version and the seamless integration with their online store. However, there were a few negative reviews mentioning issues with the app not working properly, changes in pricing structure, and lack of response from the support team in some cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 28, 2025
One stop for all tracking related work. More than satisfied. Excellent 24/7 customer service. Belma is the best.
Jan. 18, 2025
We had some issues but support from Belma was amazing and the dev team who fixed everything pretty quickly, was super responsive and professional, highly recommended!
Thank you so much for your kind words! If you need anything else, we're here to support you any time. Have a great week! The HulkApps Team
Nov. 29, 2024
This app was not working, and support is catastrophic. We used the Rush app before, which was working reliable. Now Hulk aquired the app as they wrote, and from there on the problems just started. They promised to make a smoth tranisition to their app, and after an onboarding call simply nothing happened fro almost a wekk despite they having an activated collaborator account, which they asked for. Now we emailed them to give instructions on how to remove the code leftovers. And after another week still no response. We now switched to another app which, again is working very well. But we still have the code from both the Rush app and the Hulk order status app in our theme code. If someone from Hulk apps should be reading this, please reply (to our email).
Dear client, We’re truly sorry for the inconvenience you’ve experienced, and we completely understand how frustrating this must have been. After reviewing your case, I discovered that our team wasn’t notified once the collaboration request was approved, which led to the app not being properly set up. I sincerely apologize for this oversight and the impact it has had on your experience. We want to make things right, and I’ve sent the instructions for removing the leftover code to your inbox. If there’s anything else we can assist with, please don’t hesitate to let us know. Again, we deeply regret the trouble this has caused and never intended to make things difficult for you. Thank you for your understanding, The HulkApps Team
Nov. 22, 2024
Very quick and adequate support! So far everything is perfect. Definitely recommend!
Thank you for your wonderful review! We’re so glad to hear that you’ve had a positive experience with our support team and that everything is going perfectly. If you need anything at all, we're here. The HulkApps Team
Oct. 29, 2024
great app so far! and customer service. using this app for our mobile app with hulk, and so far so good once our app is running will update!
Thank you so much for your kind review! We’re thrilled to hear that you’re having a great experience with the app and our customer service. We’ll be here if you need any support along the way! The HulkApps Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more