Hulk Order Status Tracker
Hulk Order Status Tracker App
Rating
3.5
feedback
32
chart
#5,717
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
16%
-
Less than a day
3%
-
Less than a month
25%
-
Less than a year
41%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick response times, and ease of use. Customers appreciate the support team's responsiveness and the app's ability to streamline order tracking and reduce customer service inquiries. However, negative reviews mention issues with the app not working properly, lack of support, and problems with transitions from previous versions. Some users experienced difficulties with the app changing settings without consent and delays in resolving issues.
Highlights
Review RSS Feed
All reviews
Sept. 17, 2025
Honestly for the price i would stay away. So many apps that are better than this. It works but as soon as you start doing volume you will run into continuous issues and support will fix it momentarily and it will become a habit where every week you have to contact them to just fix it again with no explanation on why its breaking. I used this app for 6 months. Don't bother....
Jan. 28, 2025
One stop for all tracking related work. More than satisfied. Excellent 24/7 customer service. Belma is the best.
Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with our service. We’re always here for you 24/7, and it’s great to know that our team is making a positive impact. We look forward to continuing to serve you! Kind Regards, The HulkApps Team
Jan. 18, 2025
We had some issues but support from Belma was amazing and the dev team who fixed everything pretty quickly, was super responsive and professional, highly recommended!
Thank you so much for your kind words! If you need anything else, we're here to support you any time. Have a great week! The HulkApps Team
Nov. 29, 2024
This app was not working, and support is catastrophic. We used the Rush app before, which was working reliable. Now Hulk aquired the app as they wrote, and from there on the problems just started. They promised to make a smoth tranisition to their app, and after an onboarding call simply nothing happened fro almost a wekk despite they having an activated collaborator account, which they asked for. Now we emailed them to give instructions on how to remove the code leftovers. And after another week still no response. We now switched to another app which, again is working very well. But we still have the code from both the Rush app and the Hulk order status app in our theme code. If someone from Hulk apps should be reading this, please reply (to our email).
Dear client, We’re truly sorry for the inconvenience you’ve experienced, and we completely understand how frustrating this must have been. After reviewing your case, I discovered that our team wasn’t notified once the collaboration request was approved, which led to the app not being properly set up. I sincerely apologize for this oversight and the impact it has had on your experience. We want to make things right, and I’ve sent the instructions for removing the leftover code to your inbox. If there’s anything else we can assist with, please don’t hesitate to let us know. Again, we deeply regret the trouble this has caused and never intended to make things difficult for you. Thank you for your understanding, The HulkApps Team
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