Hulk Order Tracking & Upsell

The reviews are strongly polarized, but the overall pattern is clear: many merchants praise the app for fast, responsive, and helpful support, especially when they need installation help, custom changes, or quick fixes. Several reviewers say the app is easy to set up, useful for order tracking, and effective at reducing customer service emails and tickets by giving shoppers a modern tracking page. Some also highlight unique functionality, such as support for Israeli carriers, and appreciate that the app can be customized to fit their store. On the negative side, a recurring complaint is reliability: some users report that the app stops working, fails to track orders correctly, or breaks repeatedly after updates or as order volume increases. A few reviews describe support as inconsistent or even unresponsive, with long delays and unresolved issues, especially after the app changed ownership or pricing. There are also concerns about unexpected changes to store content or code leftovers after uninstalling, which suggests that while the support experience is often excellent, the app’s stability and long-term dependability are not consistent for every merchant.