Hulk Order Tracking & Upsell
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service and quick problem resolution, with specific mentions of helpful support team members like Danna, Belma, and Nitesh. Users appreciate the responsiveness and professionalism of the support team, as well as the app's ease of use and effectiveness in reducing customer service inquiries. On the other hand, negative themes in the reviews include issues with app functionality, lack of reliability, and ongoing problems even after support intervention. Some users experienced difficulties with the app not working as expected, causing frustration and leading to a decision to switch to alternative apps. Support responsiveness and effectiveness were also criticized in some reviews, with users expressing disappointment in the app's performance and lack of updates.
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Excellent service...problem solved in under....3 minutes. Danna was awesome....thank you , appreciated.
Thank you for your wonderful review! We're thrilled to hear that our service was able to solve your problem so quickly and that Danna provided you with awesome support. Your appreciation means a lot to us. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Best, The HulkApps Team
Honestly for the price i would stay away. So many apps that are better than this. It works but as soon as you start doing volume you will run into continuous issues and support will fix it momentarily and it will become a habit where every week you have to contact them to just fix it again with no explanation on why its breaking. I used this app for 6 months. Don't bother....
Fantastic App with Exclusive Israeli Carrier Integration! As a Shopify Plus merchant, integrating smoothly with Israeli carriers was crucial for us. This is the only app we've found that fully supports Tapuz, HFD, Chita, and YDM. Their customer support team is amazing, they swiftly handled all our custom requests with patience and efficiency. Highly recommended for Israeli merchants!
One stop for all tracking related work. More than satisfied. Excellent 24/7 customer service. Belma is the best.
Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with our service. We’re always here for you 24/7, and it’s great to know that our team is making a positive impact. We look forward to continuing to serve you! Kind Regards, The HulkApps Team
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