Shopaw Order Tagger for Shopify

Shopaw Order Tagger

Auto order tag

View on App Store

Rating

4.7

feedback

5

Reviews

chart

#11,494

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    60%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

The app receives overwhelmingly positive reviews for its functionality and excellent customer support. Users appreciate the ability to customize workflows according to their specific needs and the prompt implementation of custom solutions by the developers. The support team is praised for listening to suggestions and quickly addressing any issues. However, there is one negative review mentioning a bug where the app continued tagging orders even after the product tags were removed, with a lack of response from the developer.

Highlights

Excellent customer support and prompt implementation of custom solutions
Positive feedback on the app's functionality and customization options
One negative review mentioning a bug with tagging orders
Users appreciate the responsiveness of the support team
Users highlight the ability to tailor workflows to their specific needs

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    20% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 23, 2023

I really loved this app and the support. They actually helped me set up tagging flows for custom cases that are not available at first.

Using app

9 months

Total reviews

14

Average rating

5.0

Developer Reply

Hi kai, We have replied you several times, plz check your mail. Or you could contact us directly: [email protected] Sorry for making you any inconveniences. Looking forward to hearing from you. Best Kun

5 / 5 Share

Jan. 21, 2023

This app works great and you can implement various workflows according to your needs. And if you have special needs, you can contact them and they will implement it for you in no time. I am very happy with how the app works and with the support of the developers for this app. Thank you

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Very nice customer. Glad our app could help you solving your problem.

5 / 5 Share

Nov. 23, 2022

Excellent customer service from the app developers who listened to our suggestions and implemented them right away. This app is very helpful and suits our needs!

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

Very kind customer. Hope new workflow would help you.

5 / 5 Share

Oct. 19, 2022

We had some special needs for tagging that included an area that was not accessible in the main program, but after communicating this to the developers, they completed a custom solution in no time! Great communication and prompt help. 5 stars!

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your comment, We are glad to help you meet your needs. :)

3 / 5 Share

April 13, 2022

edit: Apparently this has been fixed - I no longer use the app, so I don't know how it now works. App doesn't work properly. I created a workflow which tagged orders when they had a product with a specific tag. Worked well. When I removed the tags for the product....it kept tagging the orders! No response from the developer after 48hrs.

Using app

27 days

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your comment, we're sorry for the not-so-good experience and for responding so late, but we've already fixed the bug you mentioned. We hope you will try again and if you have any questions, we will answer them as soon as possible.

All reviews

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