Rating

5.0

feedback

5

Reviews

chart

#2,228

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    0%

Reviews Summary

The Order Tracking app has received overwhelmingly positive reviews from users. Customers appreciate the detailed insights it provides on shipping, allowing them to address issues proactively and reduce inquiries. The ability for customers to track their orders directly from the website has significantly improved customer satisfaction. The seamless integration with courier tracking systems and timely notifications have been highlighted as key features that enhance efficiency and streamline order management. Users also praise the app's user-friendly interface and responsive customer support.

Highlights

Detailed shipping insights and proactive issue resolution
Customer order tracking and satisfaction improvement
Seamless integration with courier tracking systems
Timely notifications and efficient order management
User-friendly interface and responsive customer support

Rating Breakdown

  • 5
    100% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 6, 2024

This app is outstanding! Almost every shipping company included in their list. The detailed insights of shipping allow us to proactively address issues before customers even have to complain. Our team can easily monitor order statuses in one place, and customers love being able to track their orders themselves, which has significantly reduced inquiries. Highly recommend for improving efficiency and customer satisfaction!

Using app

--

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Have been using the app for some time now and it works perfectly, we are able to track the order status in on our shopify dashboard which makes it easier to track customer orders.

Store

Elva

Using app

About 1 month

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your review! We're happy to hear the app is working perfectly for you and that it makes tracking customer orders easier on your Shopify dashboard!

5 / 5 Share

Sept. 24, 2024

I love this order tracking app! It allows my customers to track their orders right from my website, from placement to delivery. The seamless integration with my courier’s tracking system keeps everything in one place, significantly reducing inquiries from customers always asking about their packages. Now they can track anytime, and the best part is that whatsapp messages are sent to customers at every step of the courier process. This has greatly improved customer satisfaction. Highly recommend it for any Shopify store owner!

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We’re thrilled to hear that our order tracking app is making it easier for your customers to track their orders and that the WhatsApp notifications are enhancing their experience. Your recommendation means a lot to us, and we’re here to support you anytime!

5 / 5 Share

Aug. 29, 2024

"We used [Order Tracking notifier by H3], and it has exceeded our expectations in tracking notifications. This app is a game-changer for anyone who needs to stay updated on shipments, deliveries, or any form of tracking. The interface is sleek and intuitive, making it easy to set up and navigate. The notifications are timely and accurate, ensuring that you’re always in the loop about your packages. We particularly appreciate the app’s ability to consolidate tracking information from multiple carriers in one place, saving us time and effort. Customer support has been excellent as well, providing prompt responses and effective solutions whenever needed. Overall, [Order Tracking notifier by H3] is an invaluable tool for anyone needing reliable tracking updates. Highly recommended for keeping track of your deliveries with ease. Feel free to tweak this review to better fit your specific experience and the features of the application

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! We're thrilled to hear it exceeded your expectations with its user-friendly interface and timely notifications. Your recommendation means a lot to us!

5 / 5 Share

May 4, 2024

Very useful app for our team, we can see all our parcels in shopify dashboard and also customer can see their order status. we asked for some customisation and they did it very quickly. price plan are good as well.

Using app

17 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear the app is helpful for you and your team. We appreciate your support!

All reviews

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