Order Trigger ‑ Email Vendors for Shopify

Order Trigger ‑ Email Vendors

Automates the process of sending out purchase order emails

Rating

4.7

feedback

11

Reviews

chart

#10,997

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    18%
  • Less than a year
    36%
  • More than a year
    36%

Reviews Summary

The reviews for the Order Trigger Shopify App are overwhelmingly positive, with users praising its ability to streamline order fulfillment processes and provide excellent customer service. Users appreciate the app's functionality in sending orders to multiple vendors efficiently and customizing email triggers. The customer support, particularly from Robert, is highlighted as exceptional, with quick responses and willingness to make customizations to meet specific needs. However, there are a few mentions of the app being expensive, with one user suggesting a lower price point would be more reasonable. Additionally, there is a negative review mentioning issues with detecting high-risk orders and lack of developer support.

Highlights

Efficient order fulfillment processes and customization
Excellent customer service and support
High price point
Issues with detecting high-risk orders and lack of support

Rating Breakdown

  • 5
    82% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    9% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 28, 2024

This is superior to Shopify's built-in workaround based on fulfillment services. Order Trigger generates a single email to the customer and allows the merchant to fill an order in one go.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2022

Order Trigger is one of the best apps that we have added to our store. We needed a way to send orders to all of our vendors and there were multiple vendors per order. The best part has been the customer service! Robert is a joy to work with he is always helpful and responsive. He has customized things to work for us and it has been a god send!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for using OrderTrigger. We're always adding new features to the app so feel free to reach out if there's anything we can do to help automate your business.

5 / 5 Share

May 28, 2020

I use this app to help allocate/automate orders based on zip/post codes. Everything I asked to be changed or tweaked was done in a timely manner nothing was to big or small for the developer to help me out. Highly recommend outstanding customer service.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving a review! We aim for speedy support and responses. Have a great day!

5 / 5 Share

July 19, 2019

Great app, simple, does what it says. The support is quick and amazing. The guy answered my questions quickly and got my trigger working like I wanted. I have product options I needed sent to my vendor and since they are not native to Shopify (I use the Advanced Product Options app) I wanted to make sure the specific fields are included.

Using app

10 months

Total reviews

14

Average rating

5.0

3 / 5 Share

Nov. 11, 2019

It might be the best at what it's doing. I like the possibility to edit what the emails to the suppliers will look like. And it's great to be able to set triggers on all things conceivable. It is too expensive however, that's the big problem with Shopify. App creators don't hesitate to charge almost as much at the Shopify subscription for just a tiny part of what I get from Shopify, which in the end makes Shopify really expensive. I think 9,9 would be an OK price. 20 is not an OK price for this. For me I would really like if the app could generate a supplier portal link where the supplier could enter tracking code for shipments and by doing so automatically fulfill or partly fulfill an order. Then it would be complete! Well OK it would be complete if it could also place orders directly with other stores (magento and so fort), but that's more like a dream :)

Store

Hearty

Using app

About 3 years

Total reviews

2

Average rating

4.0

All reviews

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