Hillteck‑ COD OTP Verification

The reviews are overwhelmingly positive, with many merchants praising the app for helping verify COD orders, reduce fake orders and fraud, and streamline communication through OTP, WhatsApp, and calling features. Users frequently mention that the app is easy to install and use, works well for Shopify stores, and offers useful functionality for order confirmation, address verification, abandoned cart recovery, and COD-to-prepaid conversion. A major strength highlighted across the reviews is the support team: many customers describe the team as responsive, friendly, cooperative, and quick to resolve issues, with several reviewers naming specific staff members for exceptional help. There are also a few negative experiences that stand out. Some users report technical limitations or bugs, such as being unable to edit WhatsApp templates, OTP screens not appearing consistently for customers, or certain features not displaying as expected on the thank-you page. A small number of reviewers express frustration with customer service, describing delays, unfulfilled promises, and concerns about data privacy or unprofessional handling of account removal requests. Overall, the app is seen as highly effective and valuable by most users, but reliability issues and support/process concerns appear to be the main drawbacks.